Background

Wave 7 operates a structured, multi-branch sales model designed to identify, diagnose, and digitally transform businesses across Zambia.

ROLE PURPOSE

The Digital Sales Branch Coordinator manages day-to-day sales activities within a specific branch or town.

This role is both hands-on and supervisory.

KEY RESPONSIBILITIES

1. Branch Operations

• Coordinate daily sales activities within the branch
• Ensure agents follow Wave 7 sales processes
• Act as the first point of supervision for Sales Agents

2. Sales Execution

• Actively participate in sales and lead generation
• Support agents during client engagements
• Ensure accurate data capture through the Transformation Wizard

3. Team Management

• Monitor agent attendance, discipline, and productivity
• Coach underperforming agents
• Recommend promotions or exits based on performance

4. Reporting

• Submit daily and weekly branch performance reports
• Track leads, conversions, and challenges

REQUIRED PROFILE

Must-Have

• Strong organizational skills
• Confidence leading small teams
• Sales or customer-facing experience
• Reliable, disciplined, and accountable

Advantage

• Previous supervisory experience
• Understanding of digital tools or business processes

COMPENSATION

• Branch performance bonuses
• Leadership growth opportunities
• Salaries unlocked through results

CAREER PATH

Branch Coordinator → Regional Manager

Leadership opportunities across Wave 7 network

• Coordinate daily sales activities within the branch
• Ensure agents follow Wave 7 sales processes
• Act as the first point of supervision for Sales Agents
• Actively participate in sales and lead generation
• Support agents during client engagements
• Ensure accurate data capture through the Transformation Wizard
• Monitor agent attendance, discipline, and productivity
• Coach underperforming agents
• Recommend promotions or exits based on performance
• Submit daily and weekly branch performance reports
• Track leads, conversions, and challenges

• Strong organizational skills
• Confidence leading small teams
• Sales or customer-facing experience
• Reliable, disciplined, and accountable
• Previous supervisory experience
• Understanding of digital tools or business processes

• Strong organizational skills
• Confidence leading small teams
• Sales or customer-facing experience
• Reliable, disciplined, and accountable
• Previous supervisory experience
• Understanding of digital tools or business processes