Responsible for leading the development and implementation of ethical standards, organizational development initiatives, and Change Management strategies aimed at enhancing operational efficiency in line with operating standards and systems.

Responsibilities or duties

• Design and execute organization development strategies to enhance workforce performance and engagement;
• Develops and implements Organization Development strategies aimed at enhancing operational efficiency;
• Analyses business structures, processes, procedures and the utilization of Human Capital to ensure standards are aligned with the business strategy;
• Develop metrics and tools to assess the effectiveness of ethics and organizational development initiatives;
• Lead initiatives to improve outlined objectives in line with the organizational culture;
• Align Staff role profiles to the Strategic Objectives and ensures Job roles are aligned to the annual business strategy, accurately reflect duties and responsibilities of positions;
• Develops and implements change management strategies and assist to lead in the implementation of change initiatives;
• Provides guidance on effective change management strategies during change and times of uncertainties;
• Creates and maintains a positive organizational culture immersed in line with the strategic plan;
• Undertakes periodic assessments to ensure that Authority values are upheld by individual staff.
• Ensures that the organization’s policies and practices align with ethical guidelines and contributes to a positive, productive work environment.
• Undertakes talent counseling to address work related stress, grievances and associated concerns which affect Staff effective performance of duties.
• Serve as Secretary to the Integrity Committee and focal person between ZICTA and the Anti- Corruption Commission on issues relating to corruption prevention and mitigation.
• Develops and implements the Annual Corruption Prevention Action Plans (ACPAP) and ensures planned activities are undertaken.

Qualifications or requirements

General Education:

• Full Grade 12 School Certificate

Professional/Academic Qualifications:

• Bachelor’s degree in Human Resources management/Public Administration/Business Administration or equivalent;
• Professional Membership with the Zambia Institute of Human Resources Management (ZIHRM).

Experience needed

Relevant Pre-Job Experience:

• 3 years’ post qualification experience in Human Resources Management;

• Design and execute organization development strategies to enhance workforce performance and engagement;
• Develops and implements Organization Development strategies aimed at enhancing operational efficiency;
• Analyses business structures, processes, procedures and the utilization of Human Capital to ensure standards are aligned with the business strategy;
• Develop metrics and tools to assess the effectiveness of ethics and organizational development initiatives;
• Lead initiatives to improve outlined objectives in line with the organizational culture;
• Align Staff role profiles to the Strategic Objectives and ensures Job roles are aligned to the annual business strategy, accurately reflect duties and responsibilities of positions;
• Develops and implements change management strategies and assist to lead in the implementation of change initiatives;
• Provides guidance on effective change management strategies during change and times of uncertainties;
• Creates and maintains a positive organizational culture immersed in line with the strategic plan;
• Undertakes periodic assessments to ensure that Authority values are upheld by individual staff.
• Ensures that the organization’s policies and practices align with ethical guidelines and contributes to a positive, productive work environment.
• Undertakes talent counseling to address work related stress, grievances and associated concerns which affect Staff effective performance of duties.
• Serve as Secretary to the Integrity Committee and focal person between ZICTA and the Anti- Corruption Commission on issues relating to corruption prevention and mitigation.
• Develops and implements the Annual Corruption Prevention Action Plans (ACPAP) and ensures planned activities are undertaken.

• Change Management
• Organizational Development
• Ethics
• Human Resources Management
• Talent Counseling
• Corruption Prevention

• Full Grade 12 School Certificate
• Bachelor’s degree in Human Resources management/Public Administration/Business Administration or equivalent
• Professional Membership with the Zambia Institute of Human Resources Management (ZIHRM)