Field Supervisor job at Sametro Zambia Limited
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Field Supervisor
2026-01-20T09:50:47+00:00
Sametro Zambia Limited
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_9962/logo/Sametro%20Zambia%20Limited.png
FULL_TIME
 
Lusaka
Lusaka
10101
Zambia
Professional Services
Management, Business Operations, Sales & Retail, Transportation & Logistics
ZMW
 
MONTH
2026-01-27T17:00:00+00:00
 
 
8

The Supervisor is responsible for overseeing Mobile Money agent growth, float management, and operational efficiency within an assigned territory. The role involves ensuring rebalancing efficiency, monitoring performance, and float distribution to improve MoMo accessibility in the region

Key Responsibilities

  • Expand and manage the agent network
  • Identify, recruit, and onboard new agents
  • Conduct field analysis and market assessments
  • Monitor agent float levels on a daily basis
  • Coordinate rebalancing activities to ensure seamless transactions
  • Track float and cash distribution
  • Identify transaction trends and potential fraud risks
  • Conduct regular field visits within assigned agent territories

Experience

  • Minimum of 2 years’ experience in field operations
  • Prior telecom field experience is an added advantage (MTN, Airtel, Zamtel preferred)
  • Including Go Phone and Mobicell
  • Must provide traceable references

Requirements

  • Grade 12 Certificate
  • Diploma in any business-related field
  • Excellent financial literacy
  • license (Valid motorbike mandatory)
  • Must reside in around or close to (Alick Nkata Road, Great North Road, SOS, Garden, Chipata, Roma, Foxdale, Longacres, Kabalonga, Mass media, Mutendere, kalingalinga)

Key Skills & Competencies

  • Strong leadership skills
  • Clear and transparent communication
  • Excellent interpersonal skills
  • Conflict resolution abilities
  • Sober and disciplined mindset
  • Innovative and analytical thinking
  • Expand and manage the agent network
  • Identify, recruit, and onboard new agents
  • Conduct field analysis and market assessments
  • Monitor agent float levels on a daily basis
  • Coordinate rebalancing activities to ensure seamless transactions
  • Track float and cash distribution
  • Identify transaction trends and potential fraud risks
  • Conduct regular field visits within assigned agent territories
  • Strong leadership skills
  • Clear and transparent communication
  • Excellent interpersonal skills
  • Conflict resolution abilities
  • Sober and disciplined mindset
  • Innovative and analytical thinking
  • Grade 12 Certificate
  • Diploma in any business-related field
  • Excellent financial literacy
  • license (Valid motorbike mandatory)
  • Must reside in around or close to (Alick Nkata Road, Great North Road, SOS, Garden, Chipata, Roma, Foxdale, Longacres, Kabalonga, Mass media, Mutendere, kalingalinga)
associate degree
6
JOB-696f4ff72c0b6

Vacancy title:
Field Supervisor

[Type: FULL_TIME, Industry: Professional Services, Category: Management, Business Operations, Sales & Retail, Transportation & Logistics]

Jobs at:
Sametro Zambia Limited

Deadline of this Job:
Tuesday, January 27 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Tuesday, January 20 2026, Base Salary: Not Disclosed

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Learn more about Sametro Zambia Limited
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JOB DETAILS:

The Supervisor is responsible for overseeing Mobile Money agent growth, float management, and operational efficiency within an assigned territory. The role involves ensuring rebalancing efficiency, monitoring performance, and float distribution to improve MoMo accessibility in the region

Key Responsibilities

  • Expand and manage the agent network
  • Identify, recruit, and onboard new agents
  • Conduct field analysis and market assessments
  • Monitor agent float levels on a daily basis
  • Coordinate rebalancing activities to ensure seamless transactions
  • Track float and cash distribution
  • Identify transaction trends and potential fraud risks
  • Conduct regular field visits within assigned agent territories

Experience

  • Minimum of 2 years’ experience in field operations
  • Prior telecom field experience is an added advantage (MTN, Airtel, Zamtel preferred)
  • Including Go Phone and Mobicell
  • Must provide traceable references

Requirements

  • Grade 12 Certificate
  • Diploma in any business-related field
  • Excellent financial literacy
  • license (Valid motorbike mandatory)
  • Must reside in around or close to (Alick Nkata Road, Great North Road, SOS, Garden, Chipata, Roma, Foxdale, Longacres, Kabalonga, Mass media, Mutendere, kalingalinga)

Key Skills & Competencies

  • Strong leadership skills
  • Clear and transparent communication
  • Excellent interpersonal skills
  • Conflict resolution abilities
  • Sober and disciplined mindset
  • Innovative and analytical thinking

 

Work Hours: 8

Experience in Months: 6

Level of Education: associate degree

Job application procedure
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Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: Tuesday, January 27 2026
Duty Station: Lusaka | Lusaka
Posted: 20-01-2026
No of Jobs: 1
Start Publishing: 20-01-2026
Stop Publishing (Put date of 2030): 10-10-2076
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