WHO WE ARE

ALISTAIR is one of East and Southern Africa’s fastest-growing service companies, providing a range of self-delivered logistics solutions. Our core competencies include road freight and the operational hire of material handling equipment.

We continue to grow rapidly in both geographical coverage and the variety of services we offer. With over 400 employees and operations across 16 countries, ALISTAIR is poised for further significant expansion.

Our Core Competencies include:

• Material Supply
• Customs Clearance
• Road Freight
• Material Handling
• Storage and Warehousing
• Offshore & Onshore Equipment Rental
• Specialized Inspection Services

Our Vision:

To be known as the company that makes Africa work better.

Our Behaviours:

Honesty | Customer Focus | Continual Improvement | Humility | Safety

THE OPPORTUNITY

We are seeking a Fleet Operations Coordinator to join our dynamic logistics team. The ideal candidate will have a strong customer focus, attention to detail, and the ability to manage transport operations efficiently and safely.

KEY RESPONSIBILITIES

• Maintain absolute customer focus through clear communication, accurate tracking, and proactive updates.
• Handle customer complaints promptly and professionally in collaboration with internal teams.
• Manage journey planning, financial control, and driver cash flow to ensure smooth operations.
• Oversee fuel allocation and accounting in line with company procedures.
• Conduct trip briefings and debriefings within 24 hours of load/offload and ensure compliance with company standards.
• Monitor disciplinary issues, driver handovers, and deductions with relevant managers.
• Report vehicle faults and lead thorough accident/incident investigations with relevant departments.
• Diligently monitor trips and vehicle tracking to prevent delays and ensure adherence to journey management protocols.
• Accurately update SAP and TMS management systems in a timely manner.
• Ensure full compliance with legal requirements and proper documentation for invoicing.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in a relevant discipline or equivalent vocational experience in Transport/Logistics.
• Minimum of 2 years’ experience in a similar role.
• Strong computer literacy and experience using online management systems (SAP/TMS preferred).
• Excellent leadership, communication, and problem-solving skills.
• Exceptional administrative and organizational abilities.

Desirable Qualifications:

• LEAN Six Sigma Certification
• Project Management
• Business Management
• Safety Management

• Maintain absolute customer focus through clear communication, accurate tracking, and proactive updates.
• Handle customer complaints promptly and professionally in collaboration with internal teams.
• Manage journey planning, financial control, and driver cash flow to ensure smooth operations.
• Oversee fuel allocation and accounting in line with company procedures.
• Conduct trip briefings and debriefings within 24 hours of load/offload and ensure compliance with company standards.
• Monitor disciplinary issues, driver handovers, and deductions with relevant managers.
• Report vehicle faults and lead thorough accident/incident investigations with relevant departments.
• Diligently monitor trips and vehicle tracking to prevent delays and ensure adherence to journey management protocols.
• Accurately update SAP and TMS management systems in a timely manner.
• Ensure full compliance with legal requirements and proper documentation for invoicing.

• Strong computer literacy and experience using online management systems (SAP/TMS preferred).
• Excellent leadership, communication, and problem-solving skills.
• Exceptional administrative and organizational abilities.

• Bachelor’s degree in a relevant discipline or equivalent vocational experience in Transport/Logistics.
• LEAN Six Sigma Certification
• Project Management
• Business Management
• Safety Management