Vacancy title:
Front Desk Operator

[Type: FULL_TIME, Industry: Education, and Training, Category: Customer Service, Restaurant & Hospitality, Admin & Office, Entertainment & Travel]

Jobs at:
Great North Road Academy Group of Companies

Deadline of this Job:
Tuesday, July 28 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Tuesday, July 14 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Twalumba Resort and Hotels – We're Hiring!

Position: Front Desk Operator (Full time and Internship)

Location: Twalumba Resort and Hotels

Twalumba Resort and Hotels is looking for friendly, professional, and customer-focused Front Desk Operators to join our team.

Key Responsibilities

• Welcome and attend to guests.
• Handle reservations, bookings and guest inquiries.
• Process payments and maintain accurate records.
• Respond to guest requests promptly and professionally.
• Coordinate with housekeeping and other departments to ensure excellent guest service.

Requirements

• Certificate or Diploma in Hospitality, Tourism, Business Administration, or a related field.
• Previous front office experience is an added advantage.
• Excellent communication and interpersonal skills.
• Computer literacy.
• Ability to work shifts, weekends, and public holidays.

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested candidates who meet the above requirements are invited to submit:

• An application letter indicating the position being applied for.
• A detailed Curriculum Vitae (CV).
• Copies of academic and professional qualifications.
• A copy of a valid National Registration Card (NRC).

Only shortlisted candidates will be contacted.

To apply, please send your application

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