Vacancy title:
Front Desk Receptionist

[Type: FULL_TIME, Industry: Professional Services, Category: Admin & Office, Customer Service, Restaurant & Hospitality]

Jobs at:
Forlan Hire Limited

Deadline of this Job:
Monday, March 16 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Monday, March 2 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Company Overview

Mungo Villas Apartments, a leading hospitality venue in Lusaka offering premium accommodation, event spaces for weddings, business meetings, birthdays, a bar, and a restaurant, is seeking a Front Desk Receptionist to join our team and enhance guest experience.

Requirements:

• Minimum 7 years’ experience in front desk or customer service roles within a reputable hospitality company (mandatory)
• Diploma or Degree in Hospitality Management or a related field in the hotel/hospitality industry (mandatory)
• Strong communication skills, fluent in spoken and written English
• Excellent interpersonal skills with a welcoming and professional demeanor
• Proficiency in basic computer applications (MS Office, email, booking systems)
• Ability to multitask, manage reservations, and handle guest inquiries efficiently
• Reliable, punctual, and committed to high service standards

Important: Applicants with less than 7 years of relevant front desk or hospitality experience will not be considered.

Location:

Mungo Villas Apartments, Chudleigh, Lusaka, Zambia

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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