Carrey Hotel Receptionist

Work Location:No.3825 Parliament Road, Lusaka, Zambia.

Job Responsibilities:

• Responsible for front desk reception work, warmly welcoming check-in and check-out guests.
• Handle guest check-in, check-out, and extension procedures.
• Answer calls, handle customer inquiries, bookings, and complaints.
• Assist guests in solving problems encountered during their stay.
• Manage cash register, accounting records, and daily business reports.
• Maintain the front desk area tidy and create a good hotel image.
• Keep good communication and coordination with the housekeeping and other departments.
• Complete other tasks assigned by the supervisor.

Requirements:

• Age 18-30.
• High school diploma or above.
• Good communication skills; Mandarin speakers preferred.
• Proficient in computer and office software.
• Responsible, service-minded, and team player.
• Experience in hotels, customer service, or front desk work is a plus.
• Able to work in shifts, including night shifts.

Salary & Benefits:

• Salary negotiable
• Meals provided
• Accommodation provided
• Other benefits negotiable

• Responsible for front desk reception work, warmly welcoming check-in and check-out guests.
• Handle guest check-in, check-out, and extension procedures.
• Answer calls, handle customer inquiries, bookings, and complaints.
• Assist guests in solving problems encountered during their stay.
• Manage cash register, accounting records, and daily business reports.
• Maintain the front desk area tidy and create a good hotel image.
• Keep good communication and coordination with the housekeeping and other departments.
• Complete other tasks assigned by the supervisor.

• Good communication skills
• Proficient in computer and office software
• Responsible
• Service-minded
• Team player

• High school diploma or above
• Age 18-30
• Mandarin speakers preferred
• Experience in hotels, customer service, or front desk work is a plus
• Able to work in shifts, including night shifts