HR Coordinator – Microfinance Opportunity in Lusaka

Brilliance Executive Management is inviting applications for an experienced HR Coordinator to join our team in Lusaka, Zambia. This role is ideal for professionals seeking hr coordinator jobs in Lusaka who are ready to contribute to a dynamic microfinance environment by ensuring compliance with Zambian labour laws and driving strategic human resource initiatives.

Role Overview: HR Coordinator Jobs in Lusaka

The HR Coordinator will serve as a pivotal member of the senior management team, collaborating across departments and with external stakeholders to maintain up-to-date HR policies aligned with Zambian regulations. This role requires building and leading a capable HR team that acts as a trusted business partner, embodying the company’s values while supporting organizational growth and operational excellence.

Key Responsibilities

• Manage daily HR operations including payroll administration and provide practical guidance to management, employees, and HR staff.
• Develop and maintain the annual HR budget in collaboration with the country’s CFO.
• Lead recruitment strategy and planning, ensuring alignment with organizational needs and accommodation for rural-based roles.
• Oversee talent management processes focusing on efficiency, succession planning, and performance evaluations understood and utilized by employees and managers.
• Lead and participate in cross-functional projects such as employee engagement initiatives.
• Conduct internal investigations related to policy violations, preparing reports with findings and recommendations.
• Implement retention programs through learning, career development, and performance management.
• Design resourceful training approaches for managers and onboarding programs for new staff.
• Drive policy compliance and training in line with learning strategies using effective communication and tools.
• Manage the internal HR system to enhance the employee experience and operational efficiency.

Candidate Profile and Required Skills

• Excellent communication, leadership, negotiation, analytical, and problem-solving skills.
• Strong attention to detail and ability to work effectively within a matrix organizational structure.

Qualifications and Experience

• Degree in Human Resources Management, Business Administration, Public Administration, or related field.
• Minimum of 5 years’ experience managing HR functions in a large, busy organization.
• At least 3 to 4 years of HR experience in a commercial bank or well-established microfinance institution.
• Advanced knowledge of Zambian labour laws, regulations, and HR best practices.
• Proven expertise in recruitment, staff development, compliance, and legal aspects of HR management.
• Membership with the Zambia Institute of Human Resource Management (ZIHRM) and a valid practicing certificate is mandatory.

• Manage daily HR operations including payroll administration and provide practical guidance to management, employees, and HR staff.
• Develop and maintain the annual HR budget in collaboration with the country’s CFO.
• Lead recruitment strategy and planning, ensuring alignment with organizational needs and accommodation for rural-based roles.
• Oversee talent management processes focusing on efficiency, succession planning, and performance evaluations understood and utilized by employees and managers.
• Lead and participate in cross-functional projects such as employee engagement initiatives.
• Conduct internal investigations related to policy violations, preparing reports with findings and recommendations.
• Implement retention programs through learning, career development, and performance management.
• Design resourceful training approaches for managers and onboarding programs for new staff.
• Drive policy compliance and training in line with learning strategies using effective communication and tools.
• Manage the internal HR system to enhance the employee experience and operational efficiency.

• Excellent communication, leadership, negotiation, analytical, and problem-solving skills.
• Strong attention to detail and ability to work effectively within a matrix organizational structure.

• Degree in Human Resources Management, Business Administration, Public Administration, or related field.
• Minimum of 5 years’ experience managing HR functions in a large, busy organization.
• At least 3 to 4 years of HR experience in a commercial bank or well-established microfinance institution.
• Advanced knowledge of Zambian labour laws, regulations, and HR best practices.
• Proven expertise in recruitment, staff development, compliance, and legal aspects of HR management.
• Membership with the Zambia Institute of Human Resource Management (ZIHRM) and a valid practicing certificate is mandatory.