Job Summary

Our company is a growing enterprise in the lottery sales industry. We are now recruiting a professional and qualified Human Resources Specialist to support the company's expanding business. The ideal candidate will be responsible for recruitment, employee management, and HR compliance-related work.

Key Responsibilities

• Conduct end-to-end recruitment processes (posting job vacancies, resume screening, interviewing, employee onboarding)
• Manage employee files and HR-related documents and records
• Draft and manage labor contracts and human resources management systems
• Handle employee relations issues and mediate workplace disputes
• Assist with payroll coordination and attendance management
• Ensure all operations comply with Zambian labor laws and company regulations
• Organize employee training and performance appraisal activities

Requirements (Essential)

• Bachelor's degree in Human Resources or a related field
• Must be a registered member of the Zambia Institute of Human Resource Management (valid professional HR certification required)
• Familiar with Zambian HR management practices and labor laws and regulations
• Proficient in Microsoft Office software, especially Excel
• Excellent communication, organization and coordination skills
• Ability to work independently and handle multiple tasks simultaneously

Preferred Qualifications

• 3–5 years of relevant work experience in human resources (fresh graduates with ZIHRM certification are also eligible)
• Prior experience in recruitment management is preferred
• Proficiency in Chinese is an advantage

• Conduct end-to-end recruitment processes (posting job vacancies, resume screening, interviewing, employee onboarding)
• Manage employee files and HR-related documents and records
• Draft and manage labor contracts and human resources management systems
• Handle employee relations issues and mediate workplace disputes
• Assist with payroll coordination and attendance management
• Ensure all operations comply with Zambian labor laws and company regulations
• Organize employee training and performance appraisal activities

• Proficient in Microsoft Office software, especially Excel
• Excellent communication, organization and coordination skills
• Ability to work independently and handle multiple tasks simultaneously
• Proficiency in Chinese is an advantage

• Bachelor's degree in Human Resources or a related field
• Must be a registered member of the Zambia Institute of Human Resource Management (valid professional HR certification required)
• Familiar with Zambian HR management practices and labor laws and regulations