Background

We are a leading manufacturing conglomerate with diverse operations in fertilizer production, porcelain tile manufacturing, and industrial packaging materials. Our large-scale facilities and supply network reflect the scale and complexity of our business. Our people are the foundation of our success, and our Human Resources team plays a critical role in attracting, developing, and retaining the talent that drives our operations. From recruitment and employee engagement to performance management, training, and compliance, our HR professionals foster a productive, inclusive, and high-performing workplace. By aligning people strategies with business objectives, they help build a strong organizational culture and support sustainable growth across all divisions.

Position

We are seeking an experienced and hands-on HR Officer (senior level) to manage the full spectrum of human resources activities at our manufacturing plant. This role requires a strategic yet operational HR leader who thrives in a fast-paced industrial setting. You will be responsible for maintaining positive employee relations, ensuring compliance with Zambian labour laws, and driving workforce efficiency.

Key Responsibilities

• Handle the daily HR operations for a workforce of factory staff, including recruitment, onboarding, attendance management, and off boarding.
• Manage employee relations, disciplinary hearings, grievance procedures, and conflict resolution in line with Zambian labour legislation.
• Coordinate and facilitate training and development programs to enhance worker skills and safety awareness.
• Ensure compliance with all statutory requirements (e.g., Workers’ Compensation, NAPSA, NHIMA) and maintain accurate employee records.
• Implement and monitor HR policies, procedures, and performance management systems.
• Support the plant management team in workforce planning, succession planning, and headcount control.
• Prepare payroll inputs, administer leave schedules, and manage employee benefits administration.
• Foster a positive workplace culture and drive employee engagement initiatives.
• Solve HR related issues and coordinate with departments.
• Other tasks assigned by Department leader.

Qualifications & Experience

• Bachelor’s degree in Human Resources or a related field.
• Minimum of 5 years of progressive HR experience, with at least 3 years in a manufacturing, factory, or industrial environment.
• Strong working knowledge of Zambian labour laws, employment regulations, and statutory bodies (NAPSA, NHIMA, etc.).
• Proven experience in managing employee relations, recruiting blue-collar staff, and handling high-volume HR administration.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently, prioritise tasks, and respond effectively to operational demands.
• Full membership of the Zambia Institute of Human Resource Management (ZIHRM) is an added advantage.
• Proficiency in HRIS systems and Microsoft Office Suite (Excel, Word, PowerPoint).

Key Competencies

• Integrity and confidentiality.
• Resilience and ability to handle sensitive matters with tact.
• Strong communication and conflict resolution skills.
• Result-oriented with a collaborative approach to management.

What We Offer

• Competitive salary commensurate with experience.
• Opportunities for professional growth and development.
• A supportive and dynamic work environment within a growing company.

• Handle the daily HR operations for a workforce of factory staff, including recruitment, onboarding, attendance management, and off boarding.
• Manage employee relations, disciplinary hearings, grievance procedures, and conflict resolution in line with Zambian labour legislation.
• Coordinate and facilitate training and development programs to enhance worker skills and safety awareness.
• Ensure compliance with all statutory requirements (e.g., Workers’ Compensation, NAPSA, NHIMA) and maintain accurate employee records.
• Implement and monitor HR policies, procedures, and performance management systems.
• Support the plant management team in workforce planning, succession planning, and headcount control.
• Prepare payroll inputs, administer leave schedules, and manage employee benefits administration.
• Foster a positive workplace culture and drive employee engagement initiatives.
• Solve HR related issues and coordinate with departments.
• Other tasks assigned by Department leader.

• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently, prioritise tasks, and respond effectively to operational demands.
• Proficiency in HRIS systems and Microsoft Office Suite (Excel, Word, PowerPoint).
• Integrity and confidentiality.
• Resilience and ability to handle sensitive matters with tact.
• Strong communication and conflict resolution skills.
• Result-oriented with a collaborative approach to management.

• Bachelor’s degree in Human Resources or a related field.
• Minimum of 5 years of progressive HR experience, with at least 3 years in a manufacturing, factory, or industrial environment.
• Strong working knowledge of Zambian labour laws, employment regulations, and statutory bodies (NAPSA, NHIMA, etc.).
• Proven experience in managing employee relations, recruiting blue-collar staff, and handling high-volume HR administration.
• Full membership of the Zambia Institute of Human Resource Management (ZIHRM) is an added advantage.