Background information about the job or company (e.g., role context, company overview)

New Fairmount Hotel in Livingstone, Zambia are looking for an experienced and qualified human resources practitioner accredited by the Zambia Institute of Human Resource Management to report directly to our Senior Executives and Management.

Job Summary

Reporting directly to the Senior Executives and Senior Management Team, the overall purpose of the position is to support and contribute to the attainment of our overall strategic business plans and objectives through effective management and leadership of our HR department.

The position holder is an effective advisor, communicator and educator on HR procedures, policies, best practices, employment rewards, benefits, and legislation to facilitate and achieve our corporate targets.

He/she helps create an enabling and nurturing work environment that makes it easier for employees to deliver consistently superior levels of performance.

Qualification, Experience and Competencies:

• Degree in Human Resources Management and/or a Higher Diploma in Human Resource Management.
• Minimum of 5 years senior HR Practitioner experience ideally in hospitality, including high performance in the full range of human resource management activities (recruitment and selection, performance management, development, talent management, reward, employee relations etc).
• Proven experience of providing leadership on all HR matters whilst at the same time balancing the strategic role with the need to deliver effective day-to-day HR administration services.
• Must be a member of the Zambia Institute of Human Resources Management – ZIHRM.

Knowledge, Skills and Competencies:

• Excellent knowledge of Zambia labour laws.
• Knowledge and understanding of HR issues related to Gender, Inclusion and Diversity.
• Ability to demonstrate knowledge and understanding of HR policies and procedures, and HR best practices.
• Strong managerial skills and ability to motivate and inspire team to achieve superior standard in all aspects of human resource management.
• Ability to resolve issues independently but has an understanding when to refer them to Senior Management.
• High level of analytical and problem-solving skills.
• Strong in Managing Performance, Facilitating change.
• Listening, coaching and counselling skills.

• Excellent knowledge of Zambia labour laws.
• Knowledge and understanding of HR issues related to Gender, Inclusion and Diversity.
• Ability to demonstrate knowledge and understanding of HR policies and procedures, and HR best practices.
• Strong managerial skills and ability to motivate and inspire team to achieve superior standard in all aspects of human resource management.
• Ability to resolve issues independently but has an understanding when to refer them to Senior Management.
• High level of analytical and problem-solving skills.
• Strong in Managing Performance, Facilitating change.
• Listening, coaching and counselling skills.

• Degree in Human Resources Management and/or a Higher Diploma in Human Resource Management.
• Minimum of 5 years senior HR Practitioner experience ideally in hospitality, including high performance in the full range of human resource management activities (recruitment and selection, performance management, development, talent management, reward, employee relations etc).
• Proven experience of providing leadership on all HR matters whilst at the same time balancing the strategic role with the need to deliver effective day-to-day HR administration services.
• Must be a member of the Zambia Institute of Human Resources Management – ZIHRM.