About the Human Resources Officer Role in Lusaka

As a Human Resources Officer, you will be responsible for managing the full employee lifecycle within a fast-paced FMCG and veterinary environment. The role supports both office and production staff, ensuring smooth HR operations and fostering a productive workplace culture. Candidates should possess between five and seven years of relevant experience, ideally within FMCG, manufacturing, or agro-processing industries.

Key Responsibilities

• Develop and implement comprehensive HR policies, procedures, and systems.
• Manage recruitment, selection, onboarding, and employee integration processes.
• Maintain accurate employee records and oversee payroll inputs, leave, attendance, and benefits administration.
• Handle employee relations, grievances, disciplinary actions, and conflict resolution in line with company policy and labour legislation.
• Ensure compliance with Zambian labour laws and statutory requirements.
• Coordinate performance appraisal and employee development programmes.
• Support workforce planning, manpower budgeting, and succession planning initiatives.
• Advise management on HR policies, employee matters, and labour-related issues.
• Prepare HR reports and workforce analytics for strategic decision-making.
• Collaborate with relevant departments to ensure workplace health and safety compliance.
• Maintain confidentiality and integrity when handling sensitive employee information.

Qualifications and Experience

• Bachelor’s degree in Human Resources Management, Public Administration, Industrial Psychology, Business Administration, or a related discipline.
• Professional membership in a recognized HR body is preferred.
• Minimum of 5 to 7 years of HR experience, with a background in FMCG, manufacturing, agro-processing, or industrial sectors considered an advantage.

Key Skills and Competencies

• In-depth knowledge of HR best practices and Zambian labour legislation.
• Excellent communication, interpersonal, negotiation, and conflict resolution skills.
• Strong leadership, decision-making, organisational, and administrative abilities.
• Ability to manage confidential information with discretion and professionalism.
• Proven capability to work effectively in a fast-paced and operational environment.
• Analytical and problem-solving skills with a high level of integrity.

• Develop and implement comprehensive HR policies, procedures, and systems.
• Manage recruitment, selection, onboarding, and employee integration processes.
• Maintain accurate employee records and oversee payroll inputs, leave, attendance, and benefits administration.
• Handle employee relations, grievances, disciplinary actions, and conflict resolution in line with company policy and labour legislation.
• Ensure compliance with Zambian labour laws and statutory requirements.
• Coordinate performance appraisal and employee development programmes.
• Support workforce planning, manpower budgeting, and succession planning initiatives.
• Advise management on HR policies, employee matters, and labour-related issues.
• Prepare HR reports and workforce analytics for strategic decision-making.
• Collaborate with relevant departments to ensure workplace health and safety compliance.
• Maintain confidentiality and integrity when handling sensitive employee information.

• In-depth knowledge of HR best practices and Zambian labour legislation.
• Excellent communication, interpersonal, negotiation, and conflict resolution skills.
• Strong leadership, decision-making, organisational, and administrative abilities.
• Ability to manage confidential information with discretion and professionalism.
• Proven capability to work effectively in a fast-paced and operational environment.
• Analytical and problem-solving skills with a high level of integrity.

• Bachelor’s degree in Human Resources Management, Public Administration, Industrial Psychology, Business Administration, or a related discipline.
• Professional membership in a recognized HR body is preferred.
• Minimum of 5 to 7 years of HR experience, with a background in FMCG, manufacturing, agro-processing, or industrial sectors considered an advantage.