- Dashboard
- Job Detail
Vacancy title:
Information Technology Support Specialist
[Type: FULL_TIME, Industry: Business Management and Administration, Category: Computer & IT]
Jobs at:
Alliance One Zambia Limited
Deadline of this Job:
Wednesday, July 23 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, July 16 2025, Base Salary: Not Disclosed
Similar Jobs in Zambia
Learn more about Alliance One Zambia Limited
Alliance One Zambia Limited jobs in Zambia
JOB DETAILS:
Role Overview: To provide support, implementation, and maintenance of various technologies managed by the Information Systems (IS) Department. This includes assisting in troubleshooting and maintaining computer hardware, software systems, and other devices utilized by the IS section. The role also involves delivering help desk support to all staff members.
Key Responsibilities:
- Technical Support: Provide first-line support for hardware, software, and network issues.
- System Maintenance: Perform routine checks and ensure system uptime.
- User Management: Manage user accounts and access rights securely.
- Software & Updates: Install, configure, and update software systems.
- Asset Management: Track IT equipment and software licenses.
- Documentation: Maintain records of issues, resolutions, and user guides.
- Training & Onboarding: Support users with IT training and promote best practices.
- Collaboration: Coordinate with departments and escalate complex issues.
- Security & Compliance: Support cybersecurity efforts and respond to incidents.
Requisite Qualifications and Experience
- Full Grade 12 Certificate
- Minimum Diploma in Information Systems or equivalent (degree is an advantage)
- 3–5 years’ experience in IS support, networking, and hardware/software maintenance.
- Strong troubleshooting, communication, and planning skills are essential.
Work Hours: 8
Experience in Months: 36
Level of Education: associate degree
Job application procedure
- Interested individuals should submit their applications together with a detailed Curriculum Vitae and copies of qualifications not later than Wednesday the 23rd of July 2025.
- We are an Equal Opportunity Employer who believe everything we do is to transform people’s lives so that together we can grow a better world.
- To apply for this job please visit www.linkedin.com.
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.