The Zambia Medicines and Medical Supplies Agency (AGENCY) is a Statutory Government Agency established by the ZAMMSA Act No.9 of 2009 and charged with the procurement of medicines and medical supplies, storage of medicines and medical supplies and distribution of medicines and medical supplies to all public facilities in Zambia. The Agency’s responsibility is carried out on behalf of Government, ensuring that essential drugs and medical supplies are available and accessible to the public. ZAMMSA ensures quality and safety of the distributed medical products through strict quality assurance protocols, including inspections and compliance with regulatory requirement.

The Agency seeks applications from suitably qualified and experienced Zambian Nationals to fill the under listed positions at ZAMMSA:

Main Job Purpose

To undertake the evaluation and assessment of the effectiveness, efficiency and compliance of critical supply chain operations in order to facilitate adherence to established policies, procedures and industry standards and provide assurance to management.

Main Responsibilities

The main duties and responsibilities for this post are but not limited to the following:

1. Specialised Audit Planning and Execution

• Plans and executes audits of key supply chain areas, including supply planning, procurement and contract management, warehousing and distribution, standards and quality assurance and logistics operations, in order to provide assurance on the adequacy and effectiveness of governance systems.

2. Risk Assessment and Internal Control Monitoring

• Identifies, evaluates and profiles risks within the supply chain, including fraud, errors, inefficiencies and compliance issues, in order to recommend mitigating measures and strengthen internal controls.
• Monitors internal controls within supply chain processes in order to evaluate their effectiveness and adequacy and recommend measures to prevent fraudulent activities or errors.

3. Compliance and Process Improvement

• Reviews adherence to regulatory requirements, industry standards and internal policies across the supply chain in order to address non-compliance and minimise legal and reputational risks.
• Reviews business processes in order to identify gaps and recommend adjustments that enhance the efficiency, effectiveness and reliability of supply chain processes.

4. Vendor, Inventory and Quality Assurance Audits

• Audits vendor and supplier relationships in order to ensure compliance with contracts, quality standards and performance metrics and enhance transparency and accountability in supplier engagements.
• Evaluates inventory management practices in order to maintain accurate stock levels, prevent stock-outs or overages and minimise carrying costs.
• Audits quality control processes within the supply chain in order to verify compliance with quality standards, product specifications and customer requirements.

5. Data Analysis, Reporting and Capacity Building

• Reviews and analyses supply chain data in order to identify anomalies, trends and performance issues and facilitate informed decision-making.
• Prepares quarterly and annual reports in order to facilitate informed decision-making.
• Provides training and guidance to supply chain teams on best practices, compliance requirements and internal control procedures in order to enhance staff competency and awareness of audit-related matters.

6. Monitoring, Evaluation and Performance Management

• Monitors and evaluates the implementation of programmes in order to assess the impact on service delivery and provide appropriate interventions.
• Develops individual work plans and participates in the Performance Management System (PMS) in order to monitor, evaluate and enhance performance.

PERSONAL ATTRIBUTES

• Integrity
• Teamwork
• Results-oriented
• Innovation

SKILLS REQUIRED

• Metrics-driven approach to work
• Analytical skills
• Interpersonal skills
• Good computer skills
• Ability to write clear strategic, operational and analytical papers
• Ability to communicate fluently in English

MINIMUM QUALIFICATIONS AND EXPERIENCE

• Full Grade 12 School Certificate
• Bachelor’s Degree in Accountancy, CA/ACCA/CIMA or its equivalent
• A specialised audit certification will be an added advantage
• Minimum 2 years’ relevant work experience

• Plans and executes audits of key supply chain areas, including supply planning, procurement and contract management, warehousing and distribution, standards and quality assurance and logistics operations, in order to provide assurance on the adequacy and effectiveness of governance systems.
• Identifies, evaluates and profiles risks within the supply chain, including fraud, errors, inefficiencies and compliance issues, in order to recommend mitigating measures and strengthen internal controls.
• Monitors internal controls within supply chain processes in order to evaluate their effectiveness and adequacy and recommend measures to prevent fraudulent activities or errors.
• Reviews adherence to regulatory requirements, industry standards and internal policies across the supply chain in order to address non-compliance and minimise legal and reputational risks.
• Reviews business processes in order to identify gaps and recommend adjustments that enhance the efficiency, effectiveness and reliability of supply chain processes.
• Audits vendor and supplier relationships in order to ensure compliance with contracts, quality standards and performance metrics and enhance transparency and accountability in supplier engagements.
• Evaluates inventory management practices in order to maintain accurate stock levels, prevent stock-outs or overages and minimise carrying costs.
• Audits quality control processes within the supply chain in order to verify compliance with quality standards, product specifications and customer requirements.
• Reviews and analyses supply chain data in order to identify anomalies, trends and performance issues and facilitate informed decision-making.
• Prepares quarterly and annual reports in order to facilitate informed decision-making.
• Provides training and guidance to supply chain teams on best practices, compliance requirements and internal control procedures in order to enhance staff competency and awareness of audit-related matters.
• Monitors and evaluates the implementation of programmes in order to assess the impact on service delivery and provide appropriate interventions.
• Develops individual work plans and participates in the Performance Management System (PMS) in order to monitor, evaluate and enhance performance.

• Metrics-driven approach to work
• Analytical skills
• Interpersonal skills
• Good computer skills
• Ability to write clear strategic, operational and analytical papers
• Ability to communicate fluently in English

• Full Grade 12 School Certificate
• Bachelor’s Degree in Accountancy, CA/ACCA/CIMA or its equivalent
• A specialised audit certification will be an added advantage