Background information about the job or company

MN8 Digital are looking for confident and friendly Customer Service Representatives to join our international team. This is a customer service role with additional earning potential, rewarding those who communicate well, stay proactive, and deliver consistent quality — not something you see often in standard CS positions.

You’ll be speaking with UK-based customers, handling enquiries, providing information, and representing MN8 Digital with professionalism and clarity.

Responsibilities or duties

• Manage outbound and inbound calls with UK customers using a clear, confident, polite, professional tone.
• Provide accurate information about our services and follow up on enquiries promptly.
• Record call notes, outcomes, and actions with accuracy.
• Work closely with the wider team to maintain strong service standards.
• Hit achievable daily and weekly goals around call volume, follow-ups, and customer satisfaction.

Qualifications or requirements

• Excellent spoken English — clear, confident, and comfortable for UK customers to understand.
• Friendly communication style with strong listening skills.
• A reliable internet connection and a quiet environment for calls.
• Someone accountable, consistent, and comfortable working independently.

Experience needed

• Experience in customer service, call centres, or telesales is beneficial but not essential.

Any other provided details

• Stable work with an established digital company.
• Full onboarding, call scripts, training, and ongoing support.
• Performance-linked earning structure that rewards quality and consistency.
• Real opportunities to progress into senior support or account-focused roles.

This is a customer service role with earning potential usually only found in sales roles — ideal for someone who takes pride in doing the job well.

If you can speak confidently with UK customers and deliver a professional, positive experience on every call, we’d like to hear from you.

• Manage outbound and inbound calls with UK customers using a clear, confident, polite, professional tone.
• Provide accurate information about our services and follow up on enquiries promptly.
• Record call notes, outcomes, and actions with accuracy.
• Work closely with the wider team to maintain strong service standards.
• Hit achievable daily and weekly goals around call volume, follow-ups, and customer satisfaction.

• Excellent spoken English — clear, confident, and comfortable for UK customers to understand.
• Friendly communication style with strong listening skills.
• A reliable internet connection and a quiet environment for calls.
• Someone accountable, consistent, and comfortable working independently.

• Experience in customer service, call centres, or telesales is beneficial but not essential.