IT Infrastructure Technician
2026-07-03T19:37:27+00:00
US Embassy
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https://www.greatzambiajobs.com/jobs/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Public Administration, and Government
Computer & IT, Installation, Maintenance & Repair, Civil & Government
2026-07-16T17:00:00+00:00
8
About
Announcement Number: LUSAKA-2026-012
Hiring Agency: Embassy Lusaka
Position Title: IT Infrastructure Technician (All Interested Applicants/All Sources)
Open Period: 07/02/2026 – 07/16/2026Format MM/DD/YYYY
Vacancy Time Zone: GMT+2
Series/Grade: LE – 1834 7
Salary: ZMW ZK242,848.78 /Per Year
Work Schedule: Full-time – 40 Hours per Week
Promotion Potential: LE-7
Duty Location(s): 1 Vacancy in Lusaka, ZA
Telework Eligible: No
For More Info: Ferzio C. Mampwe
+260211357000
MampweFC@fan.gov
Overview
Hiring Path:
Who May Apply/Clarification From the Agency:
This position is open to:
- All Interested Applicants / All SourcesFor USEFM – FP grade is FP-07. Actual FP salary authorized by Washington D.C.
Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Marketing Statement:
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Summary:
The U.S. Mission in Lusaka, Zambia is seeking eligible and qualified applicants for the I.T. Infrastructure Technician position in the Diplomatic Technology office.
Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Occasional Travel
Travel to attend training.
Duties
Installs, maintains, and supports Information Technology (IT) infrastructure and endpoints in US Government (USG) facilities, vehicles and official USG residences. Supports communications requirements for VIP visits and events at off-site locations. Maintains inventory and records of IT infrastructure, tools and endpoints. S/he performs hands-on tasks to install, maintain, and decommission IT wiring and infrastructure in USG facilities, vehicles, and USD-owned or leased residences, adhering to Department wiring standards. Infrastructure includes UTP, fiber, and coaxial wired and wireless networks supporting voice and data communication, television/media, audiovisual, radio and satellite communications systems. The incumbent installs, configures, maintains, troubleshoots and repairs IT endpoint systems to include office and residential telephones; handheld, mobile and base station radios; office and residential television decoders; LoRaWAN IOT devices; and satellite communications systems. Provides one-on-one guidance to end users on the operation of these devices.
Qualifications and Evaluations
Requirements:
All selected candidates must be able to obtain and hold a:
security certificate
All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time 6 weeks upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Education Requirements:
At least two years of post-secondary study at a vocational college or university in Information Technology (IT) infrastructure, telecommunications, or network systems.
Please address this factor in your ERA application under Education.
Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.
Qualifications:
Experience:
A minimum of two years of hands-on experience in the installation, repair, and maintenance of data, voice, radio, or video infrastructure systems.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Language:
Good working knowledge (speaking/reading/writing) of English is required.
Good working knowledge (speaking/reading/writing) of Bemba or Nyanja is required.
Please address this language requirement in your ERA application.
Job Knowledge:
Knowledge of IT infrastructure theory and practices, including installation, operation, maintenance, testing and troubleshooting. Specific knowledge of host country relevant regulations and protocols on telecommunication and internet access. Basic understanding of how IT endpoints (radios, telephones, televisions, audiovisual equipment) operate at the user level. Knowledge of cabling, radio, voice or network infrastructure industry standards.Jobs
Please address this factor in your ERA application under Major Duties and Responsibilities.
Skills And Abilities:
Strong administrative and record-keeping skills. Ability to read and interpret technical documents and schematics in both English and local language(s). Effective communication skills with a wide range of technical and management personnel. Ability to work independently with minimal supervision. Experience using a variety of hand and power tools, as well as electronic diagnostic equipment, including drills, multimeters, tone generators, and network testers. General use skills in productivity applications including Microsoft Office. Ability to use professional diagramming software to create network topology diagrams and the ability to read and explain network topologies.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Benefits and Other Info
Benefits:
Agency Benefits:
The U.S. Mission offers a competitive compensation and benefits package for local employees.
For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.
Other Information:
HIRING PREFERENCE SELECTION PROCESS:
A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.
HIRING PREFERENCE ORDER
Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
AEFM / USEFM
Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **
* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.
For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.
* Installs, maintains, and supports Information Technology (IT) infrastructure and endpoints in US Government (USG) facilities, vehicles and official USG residences. * Supports communications requirements for VIP visits and events at off-site locations. * Maintains inventory and records of IT infrastructure, tools and endpoints. * Performs hands-on tasks to install, maintain, and decommission IT wiring and infrastructure in USG facilities, vehicles, and USD-owned or leased residences, adhering to Department wiring standards. * Installs, configures, maintains, troubleshoots and repairs IT endpoint systems to include office and residential telephones; handheld, mobile and base station radios; office and residential television decoders; LoRaWAN IOT devices; and satellite communications systems. * Provides one-on-one guidance to end users on the operation of these devices.
* Strong administrative and record-keeping skills. * Ability to read and interpret technical documents and schematics in both English and local language(s). * Effective communication skills with a wide range of technical and management personnel. * Ability to work independently with minimal supervision. * Experience using a variety of hand and power tools, as well as electronic diagnostic equipment, including drills, multimeters, tone generators, and network testers. * General use skills in productivity applications including Microsoft Office. * Ability to use professional diagramming software to create network topology diagrams and the ability to read and explain network topologies.
* At least two years of post-secondary study at a vocational college or university in Information Technology (IT) infrastructure, telecommunications, or network systems. * A minimum of two years of hands-on experience in the installation, repair, and maintenance of data, voice, radio, or video infrastructure systems. * Good working knowledge (speaking/reading/writing) of English is required. * Good working knowledge (speaking/reading/writing) of Bemba or Nyanja is required. * Knowledge of IT infrastructure theory and practices, including installation, operation, maintenance, testing and troubleshooting. * Specific knowledge of host country relevant regulations and protocols on telecommunication and internet access. * Basic understanding of how IT endpoints (radios, telephones, televisions, audiovisual equipment) operate at the user level. * Knowledge of cabling, radio, voice or network infrastructure industry standards.
JOB-6a480f77ab717
Vacancy title:
IT Infrastructure Technician
[Type: FULL_TIME, Industry: Public Administration, and Government, Category: Computer & IT, Installation, Maintenance & Repair, Civil & Government]
Jobs at:
US Embassy
Deadline of this Job:
Thursday, July 16 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Friday, July 3 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About
Announcement Number: LUSAKA-2026-012
Hiring Agency: Embassy Lusaka
Position Title: IT Infrastructure Technician (All Interested Applicants/All Sources)
Open Period: 07/02/2026 – 07/16/2026Format MM/DD/YYYY
Vacancy Time Zone: GMT+2
Series/Grade: LE – 1834 7
Salary: ZMW ZK242,848.78 /Per Year
Work Schedule: Full-time – 40 Hours per Week
Promotion Potential: LE-7
Duty Location(s): 1 Vacancy in Lusaka, ZA
Telework Eligible: No
For More Info: Ferzio C. Mampwe
+260211357000
MampweFC@fan.gov
Overview
Hiring Path:
Who May Apply/Clarification From the Agency:
This position is open to:
- All Interested Applicants / All SourcesFor USEFM – FP grade is FP-07. Actual FP salary authorized by Washington D.C.
Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Marketing Statement:
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Summary:
The U.S. Mission in Lusaka, Zambia is seeking eligible and qualified applicants for the I.T. Infrastructure Technician position in the Diplomatic Technology office.
Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Occasional Travel
Travel to attend training.
Duties
Installs, maintains, and supports Information Technology (IT) infrastructure and endpoints in US Government (USG) facilities, vehicles and official USG residences. Supports communications requirements for VIP visits and events at off-site locations. Maintains inventory and records of IT infrastructure, tools and endpoints. S/he performs hands-on tasks to install, maintain, and decommission IT wiring and infrastructure in USG facilities, vehicles, and USD-owned or leased residences, adhering to Department wiring standards. Infrastructure includes UTP, fiber, and coaxial wired and wireless networks supporting voice and data communication, television/media, audiovisual, radio and satellite communications systems. The incumbent installs, configures, maintains, troubleshoots and repairs IT endpoint systems to include office and residential telephones; handheld, mobile and base station radios; office and residential television decoders; LoRaWAN IOT devices; and satellite communications systems. Provides one-on-one guidance to end users on the operation of these devices.
Qualifications and Evaluations
Requirements:
All selected candidates must be able to obtain and hold a:
security certificate
All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time 6 weeks upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Education Requirements:
At least two years of post-secondary study at a vocational college or university in Information Technology (IT) infrastructure, telecommunications, or network systems.
Please address this factor in your ERA application under Education.
Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.
Qualifications:
Experience:
A minimum of two years of hands-on experience in the installation, repair, and maintenance of data, voice, radio, or video infrastructure systems.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Language:
Good working knowledge (speaking/reading/writing) of English is required.
Good working knowledge (speaking/reading/writing) of Bemba or Nyanja is required.
Please address this language requirement in your ERA application.
Job Knowledge:
Knowledge of IT infrastructure theory and practices, including installation, operation, maintenance, testing and troubleshooting. Specific knowledge of host country relevant regulations and protocols on telecommunication and internet access. Basic understanding of how IT endpoints (radios, telephones, televisions, audiovisual equipment) operate at the user level. Knowledge of cabling, radio, voice or network infrastructure industry standards.Jobs
Please address this factor in your ERA application under Major Duties and Responsibilities.
Skills And Abilities:
Strong administrative and record-keeping skills. Ability to read and interpret technical documents and schematics in both English and local language(s). Effective communication skills with a wide range of technical and management personnel. Ability to work independently with minimal supervision. Experience using a variety of hand and power tools, as well as electronic diagnostic equipment, including drills, multimeters, tone generators, and network testers. General use skills in productivity applications including Microsoft Office. Ability to use professional diagramming software to create network topology diagrams and the ability to read and explain network topologies.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Benefits and Other Info
Benefits:
Agency Benefits:
The U.S. Mission offers a competitive compensation and benefits package for local employees.
For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.
Other Information:
HIRING PREFERENCE SELECTION PROCESS:
A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.
HIRING PREFERENCE ORDER
Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
AEFM / USEFM
Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **
* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.
For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.
Work Hours: 8
Experience in Months: 12
Level of Education: associate degree
Job application procedure
Application Link:Click Here to Apply Now
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.
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