Job Purpose

The Key Account Manager (Sales) will be responsible for developing and sustaining solid relationships with key clients that bring in the most income for the company. Take charge of addressing and resolving key clients complaints. Acting as the main point of contact between Corporate Clients and internal teams. Mentor and supervise Key Account Sales teams assigned to each key client.Job Application Tracker

Summary of Key Responsibilities;

• Play an integral role in new business pitches and hold responsibility for the effective onboarding of new clients.
• Be Responsible for the development and achievement of sales through the direct sales channels.
• Focus on growing and developing existing clients, together with generating new business.
• Prepare tenders and responses to Requests for Proposals in line with customer requirements.
• Act as the key interface between the customer and all relevant divisions within the group.
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands the company customer base and ensure its strong presence
• Provide on-the-ground support for Sales Key Account Reps as they generate leads and close new deals
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them

Required Competencies and Attributes

• Excellent Communication Skills (Oral & Written)
• Highly self-motivated and ambitious;
• Focused, accountable, responsible and dedicated.
• Customer-Centric Skills
• Business Relations Building and Managing Skills
• Excellent Networking Skills
• Ability to build rapport with key clients.
• Excellent Negotiating Skills
• Excellent Persuasive Skills
• Ability to Interact with Exco Teams
• Ability to handle multiple client accounts

Primary Areas of Accountability:

Qualifications and Experience

• Bachelors Degree in Marketing, Business or Commercial Field
• Must have a minimum of at least 5+ years experience in Key Account and Business Development with either a Telecoms or FMCG Company
• Must have proven experience in Sales and Business Development
• Previous experience in Account Management or Territory Sales and display an attitude that is key to success;
• Strong Account Management and Relationship Building Skills;
• Experience in managing large accounts at head office / Exco level
• Excellent working knowledge of MS Office Word, Excel & PowerPoint
• Good understanding of the Telecoms Industry locally and the Southern African Region will be a plus
• Proactive approach with a high level of attention to detail

• Play an integral role in new business pitches and hold responsibility for the effective onboarding of new clients.
• Be Responsible for the development and achievement of sales through the direct sales channels.
• Focus on growing and developing existing clients, together with generating new business.
• Prepare tenders and responses to Requests for Proposals in line with customer requirements.
• Act as the key interface between the customer and all relevant divisions within the group.
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands the company customer base and ensure its strong presence
• Provide on-the-ground support for Sales Key Account Reps as they generate leads and close new deals
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them

• Excellent Communication Skills (Oral & Written)
• Highly self-motivated and ambitious;
• Focused, accountable, responsible and dedicated.
• Customer-Centric Skills
• Business Relations Building and Managing Skills
• Excellent Networking Skills
• Ability to build rapport with key clients.
• Excellent Negotiating Skills
• Excellent Persuasive Skills
• Ability to Interact with Exco Teams
• Ability to handle multiple client accounts
• Excellent working knowledge of MS Office Word, Excel & PowerPoint

• Bachelors Degree in Marketing, Business or Commercial Field
• Must have a minimum of at least 5+ years experience in Key Account and Business Development with either a Telecoms or FMCG Company
• Must have proven experience in Sales and Business Development
• Previous experience in Account Management or Territory Sales and display an attitude that is key to success;
• Strong Account Management and Relationship Building Skills;
• Experience in managing large accounts at head office / Exco level
• Good understanding of the Telecoms Industry locally and the Southern African Region will be a plus
• Proactive approach with a high level of attention to detail