Key Account Manager
2026-03-17T08:49:40+00:00
Carlcare Services Limited
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FULL_TIME
Lusaka
Lusaka
10101
Zambia
Information Technology
Sales & Retail, Business Operations, Management
2026-03-27T17:00:00+00:00
8
A key account manager (KAM) is a sales professional responsible for maintaining and growing relationships with a company's most important, high-value clients.
Key Responsibilities
1. Business Development & Account Management
- Identify and acquire new business partners in telecom, retail, and financial sectors.
- Develop and execute partnership strategies to promote smartphone financing programs.
- Maintain long-term relationships with key clients and partners, ensuring satisfaction and retention.
- Conduct business reviews, performance tracking, and contract renewals.
2. Sales Execution & Growth
- Achieve sales targets through B2B channels, partner activations, and financing product rollout.
- Work with marketing and operations teams to implement promotional campaigns.
- Support training and onboarding for partners’ sales teams.
3. Market Insights & Strategy
- Monitor competitive landscape and market trends in smartphone financing and telecom sectors.
- Provide insights to management on product performance, pricing, and local market dynamics.
- Identify opportunities for new product development or process improvement.
4. Operations & Compliance
- Coordinate with internal teams (finance, risk, operations) to ensure smooth partner onboarding and transaction flows.
- Ensure all partner operations comply with local laws and company policies.
Qualifications & Experience
- Bachelor’s degree in Business, Marketing, Finance, or related field.
- Minimum 3 years of B2B sales or key account management experience, preferably in:
- Telecom / Smartphone industry
- Fintech / Consumer financing
- Distribution or channel management
- Proven track record in achieving sales targets and managing business partnerships.
- Excellent communication and negotiation skills.
- Strong analytical and commercial mindset.
- Fluency in English; local language proficiency
- Identify and acquire new business partners in telecom, retail, and financial sectors.
- Develop and execute partnership strategies to promote smartphone financing programs.
- Maintain long-term relationships with key clients and partners, ensuring satisfaction and retention.
- Conduct business reviews, performance tracking, and contract renewals.
- Achieve sales targets through B2B channels, partner activations, and financing product rollout.
- Work with marketing and operations teams to implement promotional campaigns.
- Support training and onboarding for partners’ sales teams.
- Monitor competitive landscape and market trends in smartphone financing and telecom sectors.
- Provide insights to management on product performance, pricing, and local market dynamics.
- Identify opportunities for new product development or process improvement.
- Coordinate with internal teams (finance, risk, operations) to ensure smooth partner onboarding and transaction flows.
- Ensure all partner operations comply with local laws and company policies.
- Excellent communication and negotiation skills.
- Strong analytical and commercial mindset.
- Fluency in English; local language proficiency
- Bachelor’s degree in Business, Marketing, Finance, or related field.
- Minimum 3 years of B2B sales or key account management experience, preferably in: Telecom / Smartphone industry, Fintech / Consumer financing, Distribution or channel management
- Proven track record in achieving sales targets and managing business partnerships.
JOB-69b915a407c3b
Vacancy title:
Key Account Manager
[Type: FULL_TIME, Industry: Information Technology, Category: Sales & Retail, Business Operations, Management]
Jobs at:
Carlcare Services Limited
Deadline of this Job:
Friday, March 27 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Tuesday, March 17 2026, Base Salary: Not Disclosed
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JOB DETAILS:
A key account manager (KAM) is a sales professional responsible for maintaining and growing relationships with a company's most important, high-value clients.
Key Responsibilities
1. Business Development & Account Management
- Identify and acquire new business partners in telecom, retail, and financial sectors.
- Develop and execute partnership strategies to promote smartphone financing programs.
- Maintain long-term relationships with key clients and partners, ensuring satisfaction and retention.
- Conduct business reviews, performance tracking, and contract renewals.
2. Sales Execution & Growth
- Achieve sales targets through B2B channels, partner activations, and financing product rollout.
- Work with marketing and operations teams to implement promotional campaigns.
- Support training and onboarding for partners’ sales teams.
3. Market Insights & Strategy
- Monitor competitive landscape and market trends in smartphone financing and telecom sectors.
- Provide insights to management on product performance, pricing, and local market dynamics.
- Identify opportunities for new product development or process improvement.
4. Operations & Compliance
- Coordinate with internal teams (finance, risk, operations) to ensure smooth partner onboarding and transaction flows.
- Ensure all partner operations comply with local laws and company policies.
Qualifications & Experience
- Bachelor’s degree in Business, Marketing, Finance, or related field.
- Minimum 3 years of B2B sales or key account management experience, preferably in:
- Telecom / Smartphone industry
- Fintech / Consumer financing
- Distribution or channel management
- Proven track record in achieving sales targets and managing business partnerships.
- Excellent communication and negotiation skills.
- Strong analytical and commercial mindset.
- Fluency in English; local language proficiency
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
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