Lead Mass Market Merchant Eco System (Corporate Sales KAM) job at Airtel Zambia
Website :
6 Days Ago
Linkedid Twitter Share on facebook
Lead Mass Market Merchant Eco System (Corporate Sales KAM)
2026-04-14T09:22:35+00:00
Airtel Zambia
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_2306/logo/airtel.jpg
FULL_TIME
Lusaka, HQ
Lusaka
10101
Zambia
Telecommunications
Management,Sales & Retail,Advertising & Marketing,Business Operations,Customer Service
ZMW
MONTH
2026-04-16T17:00:00+00:00
8

JOB PURPOSE

Responsible for delivering set targets from the corporate bucket through partner acquisition, relationship management and implementation of pre and post launch below the line and above the line (BTL/ATL) activities.

CORE RESPONSIBILITIES ARE:

  • Engaging corporate partners to accept Airtel money as a means of payment in retail outlets as well as remote payments.
  • Acquiring new partners to increase transactional count, volume and revenue.
  • Developing programs that will assist in educating customers on new and existing Bill, Bulk and Business to Business and integrated payment.
  • Achieving year on year growth in total active merchants recruited via direct and indirect channels.
  • Proposing new services to enhance Airtel money ‘merchant eco system to help achieve target revenues.
  • Analyzing partner needs and being able to provide innovative solutions.
  • Coordinate with operations and technical teams to ensure timely project rollout
  • Focus on building strong relationships and ensuring partner satisfaction to drive long-term growth and collaborations.
  • Conduct Merchant Training and education for new accounts acquired via direct and indirect by partners.
  • Provide back-office support for Customer Experience (CX), corporate partners, and retail queries.
  • Resolve day-to-day queries from various stakeholders.

REQUIREMENTS

Educational Qualifications & Functional / Technical Skills:

  • Bachelor’s degree, preferably in a business-related field.
  • Excellent with MS Office products.
  • Knowledge on Airtel products and services.

Relevant Experience:

  • Minimum of 5 years experience in a similar role
  • At least two (2) years of experience in a financial institution, telecommunications and or related industry
  • At least one (1) year of experience in Sales / Marketing
  • Abel to operate in a performance driven organization
  • Ability to Manage Corporate Relationships

Competencies Required for the Post

  • High personal standards, and goal oriented.
  • Strong Drive for results
  • Strong Drive for results
  • Excellent communication, interpersonal and sales Skills
  • Personal effectiveness in working in a team and human relations in a multicultural environment
  • Creativity (out-of-the box thinking) and Commercial Acumen
  • Customer service oriented
  • Effective Communication and Negotiation Skills
  • Engaging corporate partners to accept Airtel money as a means of payment in retail outlets as well as remote payments.
  • Acquiring new partners to increase transactional count, volume and revenue.
  • Developing programs that will assist in educating customers on new and existing Bill, Bulk and Business to Business and integrated payment.
  • Achieving year on year growth in total active merchants recruited via direct and indirect channels.
  • Proposing new services to enhance Airtel money ‘merchant eco system to help achieve target revenues.
  • Analyzing partner needs and being able to provide innovative solutions.
  • Coordinate with operations and technical teams to ensure timely project rollout
  • Focus on building strong relationships and ensuring partner satisfaction to drive long-term growth and collaborations.
  • Conduct Merchant Training and education for new accounts acquired via direct and indirect by partners.
  • Provide back-office support for Customer Experience (CX), corporate partners, and retail queries.
  • Resolve day-to-day queries from various stakeholders.
  • Excellent with MS Office products.
  • Knowledge on Airtel products and services.
  • Ability to Manage Corporate Relationships
  • High personal standards, and goal oriented.
  • Strong Drive for results
  • Excellent communication, interpersonal and sales Skills
  • Personal effectiveness in working in a team and human relations in a multicultural environment
  • Creativity (out-of-the box thinking) and Commercial Acumen
  • Customer service oriented
  • Effective Communication and Negotiation Skills
  • Bachelor’s degree, preferably in a business-related field.
bachelor degree
60
JOB-69de075b3d1c6

Vacancy title:
Lead Mass Market Merchant Eco System (Corporate Sales KAM)

[Type: FULL_TIME, Industry: Telecommunications, Category: Management,Sales & Retail,Advertising & Marketing,Business Operations,Customer Service]

Jobs at:
Airtel Zambia

Deadline of this Job:
Thursday, April 16 2026

Duty Station:
Lusaka, HQ | Lusaka

Summary
Date Posted: Tuesday, April 14 2026, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about Airtel Zambia
Airtel Zambia jobs in Zambia

JOB DETAILS:

JOB PURPOSE

Responsible for delivering set targets from the corporate bucket through partner acquisition, relationship management and implementation of pre and post launch below the line and above the line (BTL/ATL) activities.

CORE RESPONSIBILITIES ARE:

  • Engaging corporate partners to accept Airtel money as a means of payment in retail outlets as well as remote payments.
  • Acquiring new partners to increase transactional count, volume and revenue.
  • Developing programs that will assist in educating customers on new and existing Bill, Bulk and Business to Business and integrated payment.
  • Achieving year on year growth in total active merchants recruited via direct and indirect channels.
  • Proposing new services to enhance Airtel money ‘merchant eco system to help achieve target revenues.
  • Analyzing partner needs and being able to provide innovative solutions.
  • Coordinate with operations and technical teams to ensure timely project rollout
  • Focus on building strong relationships and ensuring partner satisfaction to drive long-term growth and collaborations.
  • Conduct Merchant Training and education for new accounts acquired via direct and indirect by partners.
  • Provide back-office support for Customer Experience (CX), corporate partners, and retail queries.
  • Resolve day-to-day queries from various stakeholders.

REQUIREMENTS

Educational Qualifications & Functional / Technical Skills:

  • Bachelor’s degree, preferably in a business-related field.
  • Excellent with MS Office products.
  • Knowledge on Airtel products and services.

Relevant Experience:

  • Minimum of 5 years experience in a similar role
  • At least two (2) years of experience in a financial institution, telecommunications and or related industry
  • At least one (1) year of experience in Sales / Marketing
  • Abel to operate in a performance driven organization
  • Ability to Manage Corporate Relationships

Competencies Required for the Post

  • High personal standards, and goal oriented.
  • Strong Drive for results
  • Strong Drive for results
  • Excellent communication, interpersonal and sales Skills
  • Personal effectiveness in working in a team and human relations in a multicultural environment
  • Creativity (out-of-the box thinking) and Commercial Acumen
  • Customer service oriented
  • Effective Communication and Negotiation Skills

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Suitable candidates are requested to apply by sending through their CV’s. The closing date for receiving applications is Thursday, 16th April, 2026.

Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, disability, and ethnic grouping.

Kindly note that due to the high volume of applications received, only shortlisted candidates will be contacted. Please be sure to indicate the position you are applying for in the subject heading and remember to have all your relevant qualifications certified by Zambia Qualifications Authority (ZAQA).

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Thursday, April 16 2026
Duty Station: Lusaka, HQ | Lusaka
Posted: 14-04-2026
No of Jobs: 1
Start Publishing: 14-04-2026
Stop Publishing (Put date of 2030): 10-10-2076
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.