To drive market efficiency and competitive practices in the ICT sector by conducting comprehensive market analyses, monitoring industry trends, assessing competition levels, and providing actionable insights. This role supports the development and implementation of regulatory strategies that promote fair pricing, foster innovation, and ensure equitable access to telecommunications services.

Responsibilities or duties

1. Undertakes market studies and reviews of key ICT indicators/trends in order to assess levels of competition and market concentration by identifying relevant markets, determining product/service supply thresholds and developing regulatory interventions aimed at stimulating effective competition and growth of the sector;

2. Reviews and processes tariff applications from licensees for charges for various electronic communication services to ensure conformance with the tariff regulations;

3. Conducts pricing and costing analyses through cost of service studies and tariff reviews in order to ensure transparent and cost reflective pricing, affordability and commercial sustainability;

4. Conducts research and exploratory studies on emerging trends in the ICT sector to assess potential implications on regulation;

5. Develops and formulates regulatory tools such as guidelines and regulations in the areas of competition, pricing and infrastructure sharing i.e. access, co-location and interconnection in order to effectively regulate the sector;

6. Undertakes a review and filling of agreements entered into by licensed operators with respect to interconnection, co-location and access activities in the ICT sector with a view of promoting effective competition and operational efficiencies in relation to infrastructure sharing in the sector;

7. Provides economic regulatory input, analysis and support in relation to competition issues affecting the ICT sector;

8. Develops a consistent regulatory agenda aimed at enforcing and maintaining effective competition as well as market efficiency in the ICT sector;

9. Supports dispute resolution and mediation processes between licensees where commercial negotiations fail to ensure equitable and non-discriminatory access to infrastructure;

10. Conducts research and exploratory studies on emerging trends in the ICT sector to assess potential implications on regulation;

11. Liaises with industry stakeholders to ensure successful implementation of regulatory decisions

12. Undertakes any ad-hoc duties in relation to economic regulation matters.

Qualifications or requirements (e.g., education, skills)

General Education

Full Grade 12 School Certificate

Profession/Academic Qualification

Bachelor’s degree in Business Administration/Economics/ Economic Regulation/Policy and Research;

Experience needed

3 years’ post qualification experience

• Undertakes market studies and reviews of key ICT indicators/trends in order to assess levels of competition and market concentration by identifying relevant markets, determining product/service supply thresholds and developing regulatory interventions aimed at stimulating effective competition and growth of the sector;
• Reviews and processes tariff applications from licensees for charges for various electronic communication services to ensure conformance with the tariff regulations;
• Conducts pricing and costing analyses through cost of service studies and tariff reviews in order to ensure transparent and cost reflective pricing, affordability and commercial sustainability;
• Conducts research and exploratory studies on emerging trends in the ICT sector to assess potential implications on regulation;
• Develops and formulates regulatory tools such as guidelines and regulations in the areas of competition, pricing and infrastructure sharing i.e. access, co-location and interconnection in order to effectively regulate the sector;
• Undertakes a review and filling of agreements entered into by licensed operators with respect to interconnection, co-location and access activities in the ICT sector with a view of promoting effective competition and operational efficiencies in relation to infrastructure sharing in the sector;
• Provides economic regulatory input, analysis and support in relation to competition issues affecting the ICT sector;
• Develops a consistent regulatory agenda aimed at enforcing and maintaining effective competition as well as market efficiency in the ICT sector;
• Supports dispute resolution and mediation processes between licensees where commercial negotiations fail to ensure equitable and non-discriminatory access to infrastructure;
• Conducts research and exploratory studies on emerging trends in the ICT sector to assess potential implications on regulation;
• Liaises with industry stakeholders to ensure successful implementation of regulatory decisions
• Undertakes any ad-hoc duties in relation to economic regulation matters.

• Full Grade 12 School Certificate
• Bachelor’s degree in Business Administration/Economics/ Economic Regulation/Policy and Research;