We are looking for an Operations assistant to join our team immediately.

REQIREMENTS

• Must be 30 years or above
• Must possess a Diploma or Degree in Transport and Logistics
• Three or more experience as a supervisor in a fast transport and logistics company.
• Must be a member of the Zambia Chartered Institute Logistics and Transport.
• Must be a team player with excellent managerial and leadership skills.
• Excellent customer relations management skills.

DUTIES

• Border Documentation & Compliance: Preparing, verifying, and managing all necessary documentation both local and cross-border fleet for ensuring adherence to customs regulations, and liaising with authorities like the Zambia Revenue Authority (ZRA) and regional bodies (SADC/COMESA).
• Operational Control & Dispatch: Planning daily truck movements, scheduling drivers, and allocating loads to maximize fleet utilization.
• Tracking & Monitoring: Diligently tracking vehicle movements (via GPS or manual tracking) and providing regular, accurate updates to clients on cargo movement progress, delays, and estimated arrival times.
• Driver and Operational Resources Management : Briefing drivers, monitoring compliance with driving hours, and managing fuel allocation and vehicle maintenance.
• Risk Management & Problem Solving: Proactively identifying and resolving delays at borders, handling accident/incident investigations, and implementing contingency plans.

• Preparing, verifying, and managing all necessary documentation both local and cross-border fleet for ensuring adherence to customs regulations, and liaising with authorities like the Zambia Revenue Authority (ZRA) and regional bodies (SADC/COMESA).
• Planning daily truck movements, scheduling drivers, and allocating loads to maximize fleet utilization.
• Diligently tracking vehicle movements (via GPS or manual tracking) and providing regular, accurate updates to clients on cargo movement progress, delays, and estimated arrival times.
• Briefing drivers, monitoring compliance with driving hours, and managing fuel allocation and vehicle maintenance.
• Proactively identifying and resolving delays at borders, handling accident/incident investigations, and implementing contingency plans.

• Managerial skills
• Leadership skills
• Customer relations management skills
• Team player

• Diploma or Degree in Transport and Logistics
• Member of the Zambia Chartered Institute Logistics and Transport