Parts Sales Support Officer (PSSO)
2026-11-07T06:01:53+00:00
BIA Group
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https://www.greatzambiajobs.com/jobs/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Professional Services
Sales & Retail, Admin & Office, Business Operations
2026-11-20T17:00:00+00:00
8
About BIA
BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1200 enthusiastic employees.
Summary
Will be attached to the Sales Department and related to the Aftermarket Manager, the function aims to support increased sales of consumables, tools, spare parts, and components and to support the inventory management function.
What will be your responsibilities?
1.Commercial Stream
In perfect collaboration with the Project Manager or the PSSR associated with the entrusted scope:
- Understand customer needs and propose appropriate solutions
- Establish sales forecasts in collaboration with customers and communicate them to the purchasing department
- Provide reporting to customers (follow up on order status);
- Assume responsibility for the customers followed by the team for the spare parts activity
2.Administrative component
- Prepare and follow up on parts and service offers
- Execute contracts and orders for the sale of parts and services
- Give delivery instructions to the logistics cell
- Provide reporting (business analysis) required by customers
Who are we looking for?
- A Level – Technical background required (Mechanical)
- Similar experience in sales or distribution department, preferably in Import/Export or spare parts business
- Language: English
- IT: SAP(or similar) + MS Office
- Sales skills and result oriented
- Communication skills
- Technical and professional expertise
- Autonomous and teamwork mindset
- Rigor and accuracy
- Very well organized and priority management skills
- Spirit of initiative and Dynamic
What's in it for you?
- A human sized company with international dimension, encouraging autonomy and team spirit
- Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
- Benefit from a challenging career opportunity with an extensive training program
- In this challenging job you get the possibility to take initiative and further develop the function
- Understand customer needs and propose appropriate solutions
- Establish sales forecasts in collaboration with customers and communicate them to the purchasing department
- Provide reporting to customers (follow up on order status)
- Assume responsibility for the customers followed by the team for the spare parts activity
- Prepare and follow up on parts and service offers
- Execute contracts and orders for the sale of parts and services
- Give delivery instructions to the logistics cell
- Provide reporting (business analysis) required by customers
- English
- SAP or similar
- MS Office
- Sales skills
- Result oriented
- Communication skills
- Technical and professional expertise
- Autonomous and teamwork mindset
- Rigor and accuracy
- Organization and priority management
- Spirit of initiative
- Dynamic
- Technical background required (Mechanical)
- Similar experience in sales or distribution department, preferably in Import/Export or spare parts business
JOB-6aeebed1bcdd4
Vacancy title:
Parts Sales Support Officer (PSSO)
[Type: FULL_TIME, Industry: Professional Services, Category: Sales & Retail, Admin & Office, Business Operations]
Jobs at:
BIA Group
Deadline of this Job:
Friday, November 20 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Saturday, November 7 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About BIA
BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1200 enthusiastic employees.
Summary
Will be attached to the Sales Department and related to the Aftermarket Manager, the function aims to support increased sales of consumables, tools, spare parts, and components and to support the inventory management function.
What will be your responsibilities?
1.Commercial Stream
In perfect collaboration with the Project Manager or the PSSR associated with the entrusted scope:
- Understand customer needs and propose appropriate solutions
- Establish sales forecasts in collaboration with customers and communicate them to the purchasing department
- Provide reporting to customers (follow up on order status);
- Assume responsibility for the customers followed by the team for the spare parts activity
2.Administrative component
- Prepare and follow up on parts and service offers
- Execute contracts and orders for the sale of parts and services
- Give delivery instructions to the logistics cell
- Provide reporting (business analysis) required by customers
Who are we looking for?
- A Level – Technical background required (Mechanical)
- Similar experience in sales or distribution department, preferably in Import/Export or spare parts business
- Language: English
- IT: SAP(or similar) + MS Office
- Sales skills and result oriented
- Communication skills
- Technical and professional expertise
- Autonomous and teamwork mindset
- Rigor and accuracy
- Very well organized and priority management skills
- Spirit of initiative and Dynamic
What's in it for you?
- A human sized company with international dimension, encouraging autonomy and team spirit
- Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
- Benefit from a challenging career opportunity with an extensive training program
- In this challenging job you get the possibility to take initiative and further develop the function
Work Hours: 8
Experience in Months: 12
Level of Education: high school
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