Vacancy title:
Receptionist

[Type: FULL_TIME, Industry: Education, and Training, Category: Admin & Office, Customer Service, Civil & Government]

Jobs at:
Higher Education Authority

Deadline of this Job:
Friday, September 18 2026

Duty Station:
2nd Floor, Engineering House, Plot No. 2374, Kelvin Siwale Road | Lusaka | Lusaka

Summary
Date Posted: Monday, September 7 2026, Base Salary: Not Disclosed

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JOB DETAILS:

JOB PURPOSE

To provide front office management and secretarial support services to facilitate effective communication, coordination of meetings, and professional engagement with internal and external stakeholders at the Higher Education Authority.

PRINCIPAL ACCOUNTABILITIES

• Front Office Management: Coordinate reception services to facilitate effective stakeholder engagement
• Communication Management: Facilitate internal and external communication for the Authority
• Secretarial Support: Provide secretarial services to support management and administrative functions
• Meeting and Event Coordination: Support logistical arrangements for meetings and official engagements
• Stakeholder Support: Support effective interaction with stakeholders of the Authority
• Office Administrative Support: Provide administrative support to the Human Resource and Administration Section

MINIMUM REQUIREMENTS

Academic & Professional Qualifications

• Full Form V/Grade 12 Certificate or equivalent.
• Diploma in Secretarial Studies, Office Management, Business Administration or equivalent
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Membership to a relevant professional body (Added Advantage)

Experience

• Minimum 3 years relevant experience in secretarial or front office services

Required Competencies

• Written Communication & Digital Literacy
• English Language Fluency
• Interpersonal Skills
• Discretion & Discretionary Judgment.
• Ethical Conduct

Note: The Higher Education Authority is an equal opportunity employer and does not request for payments for job openings. Any such activities should be considered fraudulent and reported immediately.

Work Hours: 8

Experience in Months: 36

Level of Education: associate degree

Job application procedure

Interested candidates meeting the above specifications are encouraged to submit an application letter and attach copies of verified qualifications by Zambia Qualifications Authority, certified copies of professional certificates, National Registration Card and curriculum vitae with at least three (3) traceable references to the undersigned.

on or before Friday, 18th September 2026 at 17:00 hours:

The Director-General
Higher Education Authority
2nd Floor, Engineering House
Plot No. 2374
Kelvin Siwale Road
P.O. Box 50795
Lusaka
(+260) 211 227 084

ONLY SUBMISSIONS VIA THE LINK WILL BE ACCEPTED.

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