Purpose of the Role:

To manage and lead the Remanufacturing Workshop responsible for end-to-end rebuilding of components (disassembly, cleaning, repair, assembly, and testing) for mining dump trucks and excavators, ensuring safe, high-quality, reliable, and cost-effective production output.

The role provides middle management leadership over experienced technical professionals, translating short-term operational strategy into executable production plans, while driving continuous improvement, OEM compliance, HSE excellence, cost efficiency, and national capability development in line with HCMZ’s localization, sustainability, and profitability objectives.

Key Duties and Responsibilities:

The Remanufacture Workshop Manager will be required to perform the following tasks:

80% Core Operational Responsibilities

Production planning and control, remanufacturing quality assurance, workflow management, inventory and equipment control, process discipline, workshop asset care, HSE leadership, cost and downtime control, and cross-functional coordination.

1. Production & Workshop Management

• Plan, direct, and monitor full remanufacturing workflow (planning, teardown, cleaning, repair, assembly, testing, and delivery) to meet approved production schedules, volumes, quality, and cost targets.
• Translate short-term operational strategy (≤1 year) into daily and weekly production plans.
• Allocate labor, tooling, and workshop resources to optimize throughput and efficiency.
• Manage work-in-progress (WIP) in collaboration with Planning and Supply Chain to ensure flow and timely delivery.
• Monitor productivity, capacity utilization, schedule adherence, rework, and wastage trends and implement corrective actions.
• Identify bottlenecks and implement process improvements to enhance output.

2. Quality Assurance & Reliability

• Ensure all remanufactured components meet OEM specifications, tolerances, and quality standards.
• Implement quality control checks (QC gates) at all stages of the rebuild process.
• Oversee inspection, testing, and acceptance processes prior to release.
• Lead root cause analysis (RCA) for defects, repeat failures, rework, or customer complaints.
• Drive continuous improvement initiatives to enhance component life, reliability, and First Pass Yield (FPY).

3. Process Discipline & Systems

• Enforce compliance with approved SOPs, work instructions, and remanufacturing standards.
• Utilize ERP / workshop systems to track production, WIP, costs, and material consumption.
• Ensure data accuracy, integrity, and reporting discipline.
• Work closely with Manufacturing Engineering on process improvement, tooling, and layout optimization.
• Drive data-based decision-making using workshop performance metrics and dashboards.

4. Maintenance & Asset Care

• Plan and prioritize maintenance of workshop plant, machinery, and tooling to minimize downtime.
• Oversee equipment readiness, calibration, and maintenance compliance.
• Coordinate shutdowns, repairs, and upgrades to avoid production disruptions.
• Ensure proper use, care, and availability of workshop equipment and tools.

5. HSE Leadership

• Provide visible and active leadership in HSE compliance and safe work practices.
• Maintain a safe, clean, and compliant workshop environment aligned to ISO and OHS standards.
• Ensure risk assessments, toolbox talks, and incident investigations are conducted.
• Enforce compliance with statutory, OEM, and HCMZ HSE standards.

6. Cross-Functional & Stakeholder Engagement

• Liaise with Operations, Supply Chain, Logistics, Technical Advisory, and Sales on production planning and priorities.
• Support customer joint inspections, audits, and confidence-building visits as required.
• Influence stakeholders outside the workshop on policies, practices, and procedures impacting production.

7. Inventory, Equipment & Cost Management

• Manage component inventory and ensure availability of critical materials.
• Control scrap, rework, and consumption to drive cost efficiency.
• Support and manage budget adherence, cost tracking, and reporting of workshop KPIs.
• Contribute to annual budget preparation and operational cost optimization initiatives.

8. Budgeting & Reporting

• Develop and manage the annual workshop budget in line with operational targets.
• Prepare and submit reports on:
  • Production performance
  • Cost vs budget
  • KPI performance
  • Operational risks and improvements

20% People Development & Capacity Building

Coaching and mentoring supervisors and technicians, structured OJT, skills gap analysis, IDP support, localization and successor development, recruitment, performance management, and systematic knowledge transfer.

• Recruit, coach, and mentor workshop supervisors and senior technicians to strengthen leadership and technical capability.
• Conduct skills gap analysis and support the development and execution of Individual Development Plans (IDPs).
• Facilitate structured on-the-job training (OJT) and formal knowledge transfer processes.
• Set performance goals, conduct appraisals, and drive accountability across teams.
• Identify and develop national successors for critical technical and supervisory roles.
• Work with L&D to implement targeted technical, safety, and leadership training interventions.
• Ensure retention and documentation of critical remanufacturing knowledge and best practices.

Qualifications & Experience

• Degree or Diploma in Mechanical/Electrical Engineering/ Electro-mechanical Engineering, Production Engineering or equivalent
• Grade 12 Certificate.
• 10+ years’ experience in heavy equipment maintenance, manufacturing, or remanufacturing.
• At least 5 years in a supervisory or managerial role.
• Engineering Institute of Zambia Membership

Ideal

• OEM or reliability engineering certifications.
• Experience in mining or heavy industrial environments.
• Exposure to ERP-based production systems and workshop analytics tools.
• Valid and unendorsed manual driver’s license
• ZAQA Validated Qualifications

Key Competencies

Technical / Functional

• Heavy mining equipment components (dump trucks, excavators)
• Remanufacturing and rebuilding processes
• Strong knowledge of mechanical, hydraulic, and component repair systems
• Reliability engineering and failure analysis
• Production planning and workshop management
• Quality assurance and inspection standards

Leadership / Managerial

• Middle management leadership
• Team performance management
• Staff supervision, recruitment, and development
• Cross-functional coordination and influence
• Problem solving and decision-making

Behavioral

• Safety-first mindset
• Accountability and integrity
• Strong analytical and problem-solving capability
• Continuous improvement orientation
• Clear communication and coaching ability

ABOUT THE COMPANY

Hitachi Construction Machinery Zambia Co. Ltd. (HCMZ) is a subsidiary of Hitachi Construction Machinery Co., Ltd., a globally recognized Original Equipment Manufacturer (OEM) of construction and mining equipment. HCMZ provides a comprehensive portfolio of earthmoving equipment for the mining and construction sectors, complemented by auxiliary equipment and solutions supporting large-scale infrastructure development and agricultural activities. The company’s core capabilities include Equipment Sales, After-Sales Service, Technical Support, Parts Support, and Remanufacturing, providing customers with reliable equipment and lifecycle support.

Transition to LANDCROS Zambia Co., Ltd.

Effective 1 April 2027, Hitachi Construction Machinery Co., Ltd. will rebrand and change its corporate name to LANDCROS Corporation. As part of this global transition, consolidated companies whose names include “Hitachi” will also adopt the new corporate names aligned with the LANDCROS brand. Accordingly, Hitachi Construction Machinery Zambia Co. Limited (HCMZ) will change its name to LANDCROS Zambia Co. Ltd., effective 1 April 2027.

• Plan, direct, and monitor full remanufacturing workflow (planning, teardown, cleaning, repair, assembly, testing, and delivery) to meet approved production schedules, volumes, quality, and cost targets.
• Translate short-term operational strategy (≤1 year) into daily and weekly production plans.
• Allocate labor, tooling, and workshop resources to optimize throughput and efficiency.
• Manage work-in-progress (WIP) in collaboration with Planning and Supply Chain to ensure flow and timely delivery.
• Monitor productivity, capacity utilization, schedule adherence, rework, and wastage trends and implement corrective actions.
• Identify bottlenecks and implement process improvements to enhance output.
• Ensure all remanufactured components meet OEM specifications, tolerances, and quality standards.
• Implement quality control checks (QC gates) at all stages of the rebuild process.
• Oversee inspection, testing, and acceptance processes prior to release.
• Lead root cause analysis (RCA) for defects, repeat failures, rework, or customer complaints.
• Drive continuous improvement initiatives to enhance component life, reliability, and First Pass Yield (FPY).
• Enforce compliance with approved SOPs, work instructions, and remanufacturing standards.
• Utilize ERP / workshop systems to track production, WIP, costs, and material consumption.
• Ensure data accuracy, integrity, and reporting discipline.
• Work closely with Manufacturing Engineering on process improvement, tooling, and layout optimization.
• Drive data-based decision-making using workshop performance metrics and dashboards.
• Plan and prioritize maintenance of workshop plant, machinery, and tooling to minimize downtime.
• Oversee equipment readiness, calibration, and maintenance compliance.
• Coordinate shutdowns, repairs, and upgrades to avoid production disruptions.
• Ensure proper use, care, and availability of workshop equipment and tools.
• Provide visible and active leadership in HSE compliance and safe work practices.
• Maintain a safe, clean, and compliant workshop environment aligned to ISO and OHS standards.
• Ensure risk assessments, toolbox talks, and incident investigations are conducted.
• Enforce compliance with statutory, OEM, and HCMZ HSE standards.
• Liaise with Operations, Supply Chain, Logistics, Technical Advisory, and Sales on production planning and priorities.
• Support customer joint inspections, audits, and confidence-building visits as required.
• Influence stakeholders outside the workshop on policies, practices, and procedures impacting production.
• Manage component inventory and ensure availability of critical materials.
• Control scrap, rework, and consumption to drive cost efficiency.
• Support and manage budget adherence, cost tracking, and reporting of workshop KPIs.
• Contribute to annual budget preparation and operational cost optimization initiatives.
• Develop and manage the annual workshop budget in line with operational targets.
• Prepare and submit reports on Production performance, Cost vs budget, KPI performance, Operational risks and improvements.
• Recruit, coach, and mentor workshop supervisors and senior technicians to strengthen leadership and technical capability.
• Conduct skills gap analysis and support the development and execution of Individual Development Plans (IDPs).
• Facilitate structured on-the-job training (OJT) and formal knowledge transfer processes.
• Set performance goals, conduct appraisals, and drive accountability across teams.
• Identify and develop national successors for critical technical and supervisory roles.
• Work with L&D to implement targeted technical, safety, and leadership training interventions.
• Ensure retention and documentation of critical remanufacturing knowledge and best practices.

• Heavy mining equipment components (dump trucks, excavators)
• Remanufacturing and rebuilding processes
• Strong knowledge of mechanical, hydraulic, and component repair systems
• Reliability engineering and failure analysis
• Production planning and workshop management
• Quality assurance and inspection standards
• Middle management leadership
• Team performance management
• Staff supervision, recruitment, and development
• Cross-functional coordination and influence
• Problem solving and decision-making
• Safety-first mindset
• Accountability and integrity
• Strong analytical and problem-solving capability
• Continuous improvement orientation
• Clear communication and coaching ability

• Degree or Diploma in Mechanical/Electrical Engineering/ Electro-mechanical Engineering, Production Engineering or equivalent
• Grade 12 Certificate
• Engineering Institute of Zambia Membership
• OEM or reliability engineering certifications
• Experience in mining or heavy industrial environments
• Exposure to ERP-based production systems and workshop analytics tools
• Valid and unendorsed manual driver’s license
• ZAQA Validated Qualifications