Background information about the job or company (e.g., role context, company overview)

Zambia Postal Services Corporation (ZAMPOST) is seeking two qualified and experienced professionals to fill the positions of Revenue Officer based in Livingstone and Mongu. These full-time roles offer permanent and pensionable employment within the Finance Department, presenting an excellent opportunity for candidates passionate about revenue management and financial accuracy.

As a Revenue Officer at ZAMPOST, you will play a critical role in ensuring the accurate collection and management of revenue streams from postal services, digital payments, agency services, and other income sources. These positions are graded ZPSC7 and require dedication to financial integrity and operational excellence.

Responsibilities or duties

• Ensure timely and precise collection of revenue across multiple channels including postal and digital services.
• Record, verify, and reconcile revenue transactions, cash receipts, and deposits on a daily, weekly, and monthly basis.
• Investigate and resolve any discrepancies related to revenue collection.
• Provide clients with guidance on billing, payment procedures, and revenue collection processes.
• Collaborate with the Debt Management Officer to follow up on overdue payments.
• Prepare comprehensive revenue reports to facilitate forecasting, budgeting, and financial reporting.
• Support internal and external audit processes to ensure compliance and transparency.
• Adhere to financial policies, internal controls, and statutory requirements rigorously.
• Contribute to the digitalisation and automation initiatives of revenue collection systems.

Qualifications or requirements (e.g., education, skills)

• Diploma in Accountancy, Finance, or a related discipline; a Bachelor’s Degree is advantageous.
• Partial professional accounting qualifications such as ACCA, ZICA, or CIMA.
• Must be a registered member of the Zambia Institute of Chartered Accountants (ZICA).
• Strong analytical, numerical, and problem-solving abilities.
• Exceptional attention to detail and accuracy in financial data handling.
• Effective communication and interpersonal skills.
• High levels of integrity, professionalism, and confidentiality.
• Proficiency in financial management software such as SAP, Sage, Oracle, and Microsoft Excel.

Experience needed

At least 2 years of relevant experience in accounting or finance roles.

• Ensure timely and precise collection of revenue across multiple channels including postal and digital services.
• Record, verify, and reconcile revenue transactions, cash receipts, and deposits on a daily, weekly, and monthly basis.
• Investigate and resolve any discrepancies related to revenue collection.
• Provide clients with guidance on billing, payment procedures, and revenue collection processes.
• Collaborate with the Debt Management Officer to follow up on overdue payments.
• Prepare comprehensive revenue reports to facilitate forecasting, budgeting, and financial reporting.
• Support internal and external audit processes to ensure compliance and transparency.
• Adhere to financial policies, internal controls, and statutory requirements rigorously.
• Contribute to the digitalisation and automation initiatives of revenue collection systems.

• Strong analytical, numerical, and problem-solving abilities.
• Exceptional attention to detail and accuracy in financial data handling.
• Effective communication and interpersonal skills.
• High levels of integrity, professionalism, and confidentiality.
• Proficiency in financial management software such as SAP, Sage, Oracle, and Microsoft Excel.

• Diploma in Accountancy, Finance, or a related discipline; a Bachelor’s Degree is advantageous.
• Partial professional accounting qualifications such as ACCA, ZICA, or CIMA.
• Must be a registered member of the Zambia Institute of Chartered Accountants (ZICA).