Background

Falane Solutions is a leading HR and Immigration consultancy in Lusaka, Zambia. We help organizations attract top talent, navigate complex immigration laws, and build high-performance workforces — so you can focus on growing your business.

Role Overview

To drive revenue growth and brand visibility by developing and executing effective sales and marketing strategies, building client relationships, and leading the sales team to achieve set targets and market expansion objectives.

Key Responsibilities

• Sales Management Develop and implement annual, quarterly, and monthly sales plans to meet revenue and profitability targets
• Identify new business opportunities and grow existing client accounts across key sectors.
• Lead, coach, and manage the sales team to ensure performance targets are met.
• Prepare sales proposals, quotations, and negotiate contracts with clients
• Monitor sales performance, pipeline, and forecast accurately.
• Marketing & Brand Develop and execute marketing strategies to promote company services and enhance brand presence.
• Conduct market research to identify trends, competitor activity, and customer needs.
• Plan and manage marketing campaigns, exhibitions, client engagements, and digital marketing activities.
• Client & Stakeholder Management Build and maintain strong relationships with key clients and stakeholders.
• Ensure high levels of client satisfaction and handle escalations professionally.
• Represent the company at meetings, tenders, networking events, and industry forums.
• Prepare weekly, monthly, and quarterly sales and marketing reports for management
• Ensure compliance with company policies, service agreements, and sales processes.
• Manage the sales budget and ensure cost-effective use of resources.

Key Performance Indicators

• Monthly/Quarterly sales revenue targets achieved
• Number of new clients acquired
• Client retention and satisfaction rate
• Successful marketing campaigns and lead generation
• Accurate sales forecasting and reporting

Qualifications & Experience

• Education: Bachelor’s degree in marketing, Business Administration, Sales, or related field.
• A master’s is an added advantage.
• Experience: Minimum 3-5 years' experience in sales and marketing, with at least 2 years in a supervisory/managerial role.
• Skills: Proven track record in sales, excellent negotiation and presentation skills, strong leadership, digital marketing knowledge, and proficiency in MS Office & CRM tools.

Personal Attributes

• Target-driven and results oriented
• Excellent communication and interpersonal skills
• Strategic thinker with strong problem- solving ability
• Self-motivated, energetic, and able to work under pressure
• Professional and ethical conduct.

• Sales Management Develop and implement annual, quarterly, and monthly sales plans to meet revenue and profitability targets
• Identify new business opportunities and grow existing client accounts across key sectors.
• Lead, coach, and manage the sales team to ensure performance targets are met.
• Prepare sales proposals, quotations, and negotiate contracts with clients
• Monitor sales performance, pipeline, and forecast accurately.
• Marketing & Brand Develop and execute marketing strategies to promote company services and enhance brand presence.
• Conduct market research to identify trends, competitor activity, and customer needs.
• Plan and manage marketing campaigns, exhibitions, client engagements, and digital marketing activities.
• Client & Stakeholder Management Build and maintain strong relationships with key clients and stakeholders.
• Ensure high levels of client satisfaction and handle escalations professionally.
• Represent the company at meetings, tenders, networking events, and industry forums.
• Prepare weekly, monthly, and quarterly sales and marketing reports for management
• Ensure compliance with company policies, service agreements, and sales processes.
• Manage the sales budget and ensure cost-effective use of resources.

• Proven track record in sales
• Excellent negotiation and presentation skills
• Strong leadership
• Digital marketing knowledge
• Proficiency in MS Office & CRM tools

• Bachelor’s degree in marketing, Business Administration, Sales, or related field.
• A master’s is an added advantage.