CHOPPIES – JOB VACANCY

Job Title: Sales Floor Assistant Location: Kaoma, Zambia Closing Date: 22 October 2026

Responsibilities

• To provide efficient, quality customer retention and service.
• Provide excellent customer service, answer questions, and help customers find products.
• Maintain a clean, organised, and visually appealing sales floor.
• Restock shelves, displays, and inventory as needed.
• Support sales goals and promotions.
• Work with the team to ensure a positive shopping experience.
• Check for and remove expired or damaged items from shelves.
• Select and place goods on shelves, check stock levels, and ensure products are neat and tidy.
• Replenish stock and handle stock properly.
• Receive and store goods in the required area.
• Prepare, pre-pack, and merchandise stock.
• Be familiar with FIFO (First In, First Out).
• Ensure that procedures for handling damaged and expired products are adequately followed.

Education and Experience

• High school diploma or equivalent.
• Food handlers’ certification and food production certification.
• 1–2 years of experience in merchandising products.
• Basic knowledge of sales floor operations and shelf packing.
• Good communication and problem-solving skills.
• Physical fitness and ability to work at heights.
• Candidates should be medically fit.

Skills, Abilities and Requirements

• Ability to perform in a fast-paced environment.
• Must be able to stay calm and focused.
• Interpersonal skills.
• Supervisory skills, including the ability to train employees to use time efficiently and maintain high standards of service delivery.

Additional Requirements

Physical Examination Required: Medical Report and Police Clearance.

• To provide efficient, quality customer retention and service.
• Provide excellent customer service, answer questions, and help customers find products.
• Maintain a clean, organised, and visually appealing sales floor.
• Restock shelves, displays, and inventory as needed.
• Support sales goals and promotions.
• Work with the team to ensure a positive shopping experience.
• Check for and remove expired or damaged items from shelves.
• Select and place goods on shelves, check stock levels, and ensure products are neat and tidy.
• Replenish stock and handle stock properly.
• Receive and store goods in the required area.
• Prepare, pre-pack, and merchandise stock.
• Be familiar with FIFO (First In, First Out).
• Ensure that procedures for handling damaged and expired products are adequately followed.

• Good communication and problem-solving skills.
• Physical fitness and ability to work at heights.
• Ability to perform in a fast-paced environment.
• Must be able to stay calm and focused.
• Interpersonal skills.
• Supervisory skills, including the ability to train employees to use time efficiently and maintain high standards of service delivery.

• High school diploma or equivalent.
• Food handlers’ certification and food production certification.
• Basic knowledge of sales floor operations and shelf packing.
• Candidates should be medically fit.