Background information about the job or company (e.g., role context, company overview)

Tsapo Industries Zambia Limited is a leading dealer of brand-new commercial vehicles and heavy equipment, representing top international brands including FAW, Sino, Lovol, Ashok Leyland and Golden Dragon buses. We supply trucks, buses and earth-moving equipment to customers across Zambia and the region, and we are seeking a motivated Sales & Marketing Officer to join our growing team.

Responsibilities or duties

• Develop and implement sales and marketing strategies to grow vehicle and equipment sales.
• Manage customer relationships and provide professional product consultations and demonstrations.
• Prepare and deliver sales proposals, quotes, and negotiate contracts to close deals.
• Coordinate with after-sales, parts and service teams to ensure customer satisfaction.
• Plan and execute marketing activities including promotions, trade shows, digital marketing and product launches.
• Maintain and update CRM records, sales forecasts, and regular performance reports.
• Monitor market trends, competitor activity and pricing; provide market intelligence to management.

Qualifications or requirements (e.g., education, skills)

• Bachelor’s degree in Marketing, Business Administration, Commerce or related field (or equivalent experience).
• Strong negotiation, presentation and interpersonal skills.
• Results-driven with proven ability to meet or exceed sales targets.
• Proficient in MS Office and experience with CRM systems.
• Valid driver’s license and willingness to travel.
• Excellent communication (English) and customer service skills.
• Self-motivated, organized and able to work independently and as part of a team.
• Professional appearance and strong work ethic.
• Analytical mindset with attention to detail.

Experience needed

• 2–4 years’ proven experience in sales and/or marketing preferably in automotive, heavy equipment, transport or construction sectors.
• Good understanding of commercial vehicle/equipment products and the Zambia market is an advantage.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Opportunity to work with leading international vehicle and equipment brands.
• Supportive team environment and career development opportunities.

• Develop and implement sales and marketing strategies to grow vehicle and equipment sales.
• Manage customer relationships and provide professional product consultations and demonstrations.
• Prepare and deliver sales proposals, quotes, and negotiate contracts to close deals.
• Coordinate with after-sales, parts and service teams to ensure customer satisfaction.
• Plan and execute marketing activities including promotions, trade shows, digital marketing and product launches.
• Maintain and update CRM records, sales forecasts, and regular performance reports.
• Monitor market trends, competitor activity and pricing; provide market intelligence to management.

• Strong negotiation, presentation and interpersonal skills.
• Proficient in MS Office and experience with CRM systems.
• Excellent communication (English) and customer service skills.
• Self-motivated, organized and able to work independently and as part of a team.
• Analytical mindset with attention to detail.

• Bachelor’s degree in Marketing, Business Administration, Commerce or related field (or equivalent experience).
• 2–4 years’ proven experience in sales and/or marketing preferably in automotive, heavy equipment, transport or construction sectors.
• Good understanding of commercial vehicle/equipment products and the Zambia market is an advantage.
• Valid driver’s license and willingness to travel.