Background

To drive business growth for EQWPE Clothing Limited by identifying sales opportunities, acquiring and maintaining customer relationships, promoting company products, and consistently achieving agreed sales targets.

Immediate Supervisor:

Director - Administration

Key Responsibilities

• Identify customers and markets
• Conduct sales visits
• Maintain client relationships
• Prepare sales reports
• Meet revenue targets

Key Performance Indicators (KPIs)

• Sales Target Achievement The employee shall actively promote and sell the Company’s products and is expected to achieve a minimum monthly sales target.
• Customer Acquisition The employee shall identify and secure new customers and business opportunities to expand the Company’s client base.
• Customer Relationship Management The employee shall maintain positive relationships with customers and encourage repeat purchases and customer loyalty.
• Product Promotion and Marketing The employee shall actively promote the Company’s products through direct sales, marketing activities, and customer engagement.
• Sales Reporting and Record Keeping The employee shall maintain accurate records of sales, customer interactions, and leads, and submit reports as required by management.
• Professional Conduct and Representation The employee shall represent the Company professionally, maintain high standards of customer service, and comply with all Company policies and procedures.

Requirements:

• Diploma or certificate in Marketing, Sales, Business Administration, or a related field, or equivalent practical experience.
• Previous experience in sales, marketing, retail, or customer service is an added advantage.
• Ability to communicate effectively with customers and promote products.
• Basic knowledge of sales techniques and customer engagement.
• Ability to work towards sales targets and performance goals.
• Basic knowledge of record keeping and reporting.
• Must demonstrate professional conduct, honesty, and reliability.

Competencies and Skills Required:

• Sales and Negotiation Skills – Ability to persuade customers and close sales effectively.
• Communication Skills – Ability to clearly communicate product information and interact professionally with clients.
• Customer Service Skills – Ability to build and maintain positive relationships with customers.
• Marketing and Product Promotion Skills – Ability to promote products and increase brand visibility.
• Time Management – Ability to organize work activities and manage time efficiently to achieve targets.
• Problem-Solving Skills – Ability to respond to customer concerns and provide appropriate solutions.
• Teamwork and Collaboration – Ability to work cooperatively with other staff members and departments.
• Digital Communication Skills – Basic ability to use social media, messaging platforms, or digital tools for customer engagement.

Personal Attributes Required for Appointment:

• Highest standards of ethics and integrity.
• Honest and trustworthy.
• Proactive and resourceful.

• Identify customers and markets
• Conduct sales visits
• Maintain client relationships
• Prepare sales reports
• Meet revenue targets
• Actively promote and sell the Company’s products and is expected to achieve a minimum monthly sales target.
• Identify and secure new customers and business opportunities to expand the Company’s client base.
• Maintain positive relationships with customers and encourage repeat purchases and customer loyalty.
• Actively promote the Company’s products through direct sales, marketing activities, and customer engagement.
• Maintain accurate records of sales, customer interactions, and leads, and submit reports as required by management.
• Represent the Company professionally, maintain high standards of customer service, and comply with all Company policies and procedures.

• Sales and Negotiation Skills – Ability to persuade customers and close sales effectively.
• Communication Skills – Ability to clearly communicate product information and interact professionally with clients.
• Customer Service Skills – Ability to build and maintain positive relationships with customers.
• Marketing and Product Promotion Skills – Ability to promote products and increase brand visibility.
• Time Management – Ability to organize work activities and manage time efficiently to achieve targets.
• Problem-Solving Skills – Ability to respond to customer concerns and provide appropriate solutions.
• Teamwork and Collaboration – Ability to work cooperatively with other staff members and departments.
• Digital Communication Skills – Basic ability to use social media, messaging platforms, or digital tools for customer engagement.

• Diploma or certificate in Marketing, Sales, Business Administration, or a related field, or equivalent practical experience.
• Previous experience in sales, marketing, retail, or customer service is an added advantage.
• Ability to communicate effectively with customers and promote products.
• Basic knowledge of sales techniques and customer engagement.
• Ability to work towards sales targets and performance goals.
• Basic knowledge of record keeping and reporting.
• Must demonstrate professional conduct, honesty, and reliability.