Background information about the job or company

The Security Guard Supervisor is responsible for overseeing daily guard operations, discipline, deployment, attendance management, and ensuring all guards meet MCP SECURITY standards.This role requires a mature, firm, reliable, and highly responsible leader who can enforce discipline, solve operational challenges quickly, and maintain client satisfaction.

Responsibilities or duties

A. Guard Supervision & Deployment

• Ensure all sites are manned daily (day & night).
• Confirm guard reporting and attendance before each shift.
• Ensure guards wear full uniform, are neat, and report sober.
• Replace absentees quickly and report to management immediately
• Conduct surprise spot checks at all sites.

B. Discipline & Conduct Management

• Enforce company rules on absenteeism, drunkenness, late reporting, and uniform violations.
• Issue warnings and recommend disciplinary action where needed.
• Ensure guards do not sleep on duty or abandon posts.
• Prevent guards from reporting in casual clothes or without uniform

C. Training & Performance Monitoring

• Train new guards on duties, code of conduct, and company policies.
• Coach guards on customer service, patrol, communication, and alertness.
• Maintain high performance and discipline across all sites.

D. Reporting & Communication

• Submit daily reports on guard attendance, challenges, and site conditions.
• Report misconduct, absenteeism, or emergencies without delay.
• Coordinate with operations team before making any changes on-site.Address client concerns quickly and professionally.

E. Operational Leadership

• Ensure efficient deployment to reduce unnecessary transport costs.
• Ensure guards living near sites are prioritized for deployment.
• Monitor guard behavior after payday and enforce discipline.
• Support investigations on guard misconduct or site-related issues.

Qualifications or requirements

• Grade 12 full Certificate
• Basic Computer literacy
• Valid drivers license
• Strong leadership, discipline, and operational control
• Must be strict, reliable, and confident enforcing rules
• Able to communicate clearly in English (writing & speaking)
• Physically fit and mentally stable.
• No criminal record

Experience needed

• Minimum 2–3 years experience in security supervision

Any other provided details

KEY ATTRIBUTES WE REQUIRE

• Strong leadership and discipline
• Excellent communication and conflict management
• Ability to work under pressure and solve problems fast
• High levels of integrity, discipline , reliability and accountability
• Team player with firm decision-making
• Ability to manage conflicts and solve problems.
• Good knowledge of security procedures and emergency response.

Academic qualification in security operations or Management will be an added advantage

Age between 28 and 50 years preferred

• Ensure all sites are manned daily (day & night).
• Confirm guard reporting and attendance before each shift.
• Ensure guards wear full uniform, are neat, and report sober.
• Replace absentees quickly and report to management immediately
• Conduct surprise spot checks at all sites.
• Enforce company rules on absenteeism, drunkenness, late reporting, and uniform violations.
• Issue warnings and recommend disciplinary action where needed.
• Ensure guards do not sleep on duty or abandon posts.
• Prevent guards from reporting in casual clothes or without uniform
• Train new guards on duties, code of conduct, and company policies.
• Coach guards on customer service, patrol, communication, and alertness.
• Maintain high performance and discipline across all sites.
• Submit daily reports on guard attendance, challenges, and site conditions.
• Report misconduct, absenteeism, or emergencies without delay.
• Coordinate with operations team before making any changes on-site.Address client concerns quickly and professionally.
• Ensure efficient deployment to reduce unnecessary transport costs.
• Ensure guards living near sites are prioritized for deployment.
• Monitor guard behavior after payday and enforce discipline.
• Support investigations on guard misconduct or site-related issues.

• Basic Computer literacy
• Strong leadership
• Discipline
• Operational control
• Strictness
• Reliability
• Confidence in enforcing rules
• Clear communication (writing & speaking)
• Excellent communication
• Conflict management
• Ability to work under pressure
• Problem-solving
• Integrity
• Accountability
• Team player
• Firm decision-making
• Good knowledge of security procedures
• Emergency response

• Grade 12 full Certificate
• Valid drivers license
• Minimum 2–3 years experience in security supervision
• Physically fit
• Mentally stable
• No criminal record
• Academic qualification in security operations or Management will be an added advantage