Background information about the job or company (e.g., role context, company overview)

Cairo Hotel is inviting applications from suitably qualified, experienced, hardworking, and self-motivated individuals to fill the following positions:

Responsibilities or duties

Security Officers ensure the safety and security of guests, staff, and hotel property.

• Access Control: Monitor entry points, verify identification, and manage visitor access to ensure only authorized personnel and guests enter the premises.
• Patrols: Conduct regular patrols of the hotel premises, including lobbies, corridors, parking areas, and back-of-house.
• CCTV Monitoring: Monitor closed-circuit television (CCTV) systems to identify and prevent security breaches.
• Incident Response: Respond promptly to security incidents, disturbances, or emergencies, de-escalating situations and coordinating with management and emergency services.
• Key Management: Control and monitor the issuance of keys to staff and guests.
• Theft Prevention: Prevent theft, vandalism, and unauthorized access to restricted areas.
• Emergency Procedures: Implement emergency response protocols (fire, evacuation, medical).
• Lost and Found Security: Assist with the secure storage and retrieval of lost and found items.
• Reporting: Maintain detailed incident logs and submit reports to management.

Qualifications or requirements (e.g., education, skills)

• Full Grade 12 Certificate.
• Relevant academic or professional qualifications for specialised positions.
• Good communication and customer service skills.
• Ability to work under pressure and as part of a team.
• Applicants must be hardworking, honest, reliable, and self-motivated.

Experience needed

• Previous experience in the hotel or hospitality industry is an added advantage.

• Access Control: Monitor entry points, verify identification, and manage visitor access to ensure only authorized personnel and guests enter the premises.
• Patrols: Conduct regular patrols of the hotel premises, including lobbies, corridors, parking areas, and back-of-house.
• CCTV Monitoring: Monitor closed-circuit television (CCTV) systems to identify and prevent security breaches.
• Incident Response: Respond promptly to security incidents, disturbances, or emergencies, de-escalating situations and coordinating with management and emergency services.
• Key Management: Control and monitor the issuance of keys to staff and guests.
• Theft Prevention: Prevent theft, vandalism, and unauthorized access to restricted areas.
• Emergency Procedures: Implement emergency response protocols (fire, evacuation, medical).
• Lost and Found Security: Assist with the secure storage and retrieval of lost and found items.
• Reporting: Maintain detailed incident logs and submit reports to management.

• Good communication and customer service skills.
• Ability to work under pressure and as part of a team.
• Hardworking, honest, reliable, and self-motivated.

• Full Grade 12 Certificate.
• Relevant academic or professional qualifications for specialised positions.