Company Name: Solar Panda Zambia

Solar Panda Zambia

Key Responsibilities

• Receive and process stock deliveries from the warehouse in the ERP system.
• Manage Shop inventory, i.e., on time requisition, ensuring the shop has optimal stocks for the sales team.
• Allocate stocks to the sales team including the Field Agents
• Handle replacement of items subject to warranty conditions and troubleshooting
• Perform weekly shop stock checks and reconcile in the ERP system.
• Offer excellent customer service to both prospective and existing clients.
• Maintain a clean, organized, and customer-friendly shop environment.
• Identify and escalate operational or customer issues to management.
• Ensure compliance to local government regulations.

Qualifications & Experience

• Minimum of 2 years’ experience in sales and marketing
• A certificate in sales, marketing. A diploma will be an advantage.
• Basic knowledge of Microsoft word and excel
• Good analytical skills
• Passion for working in a social enterprise involving households in off‐grid rural areas.
• Fluent in English written and verbal
• A strong sense of ownership and accountability and a passion for working in a dynamic, entrepreneurial, high-growth company.
• Females are encouraged to apply
• Residents of Namwala, Mamba Livingstone and Mulobezi are encouraged to apply.

• Receive and process stock deliveries from the warehouse in the ERP system.
• Manage Shop inventory, i.e., on time requisition, ensuring the shop has optimal stocks for the sales team.
• Allocate stocks to the sales team including the Field Agents
• Handle replacement of items subject to warranty conditions and troubleshooting
• Perform weekly shop stock checks and reconcile in the ERP system.
• Offer excellent customer service to both prospective and existing clients.
• Maintain a clean, organized, and customer-friendly shop environment.
• Identify and escalate operational or customer issues to management.
• Ensure compliance to local government regulations.

• Basic knowledge of Microsoft word and excel
• Good analytical skills
• Fluent in English written and verbal
• Strong sense of ownership and accountability

• Minimum of 2 years’ experience in sales and marketing
• A certificate in sales, marketing. A diploma will be an advantage.
• Passion for working in a social enterprise involving households in off‐grid rural areas.