Shop Assistant

Chichi’s Bakes & Accessories

• Full-time

• Chingola, Copperbelt, Zambia

• 1d ago

Responsibilities:

• Receiving, unpacking, re-packing and arranging new shipments from suppliers /vendors and warehouse
• Requesting for products that are needed in the shop(before the products run out)
• Arranging and labelling goods in the display shelves
• Assisting customers in finding the products they’re looking for
• Processing customer payments at the checkout point/till
• Addressing customer complaints and inquiries
• Providing shopping advice and recommendations to customers
• Cleaning and rearranging the store after hours
• Performing periodic price audits/stock take to resolve price/stock discrepancies
• Collaborating with other team members to keep the sales floor area/store room clean and organised at all times.

• Receiving, unpacking, re-packing and arranging new shipments from suppliers /vendors and warehouse
• Requesting for products that are needed in the shop(before the products run out)
• Arranging and labelling goods in the display shelves
• Assisting customers in finding the products they’re looking for
• Processing customer payments at the checkout point/till
• Addressing customer complaints and inquiries
• Providing shopping advice and recommendations to customers
• Cleaning and rearranging the store after hours
• Performing periodic price audits/stock take to resolve price/stock discrepancies
• Collaborating with other team members to keep the sales floor area/store room clean and organised at all times.

• Customer service
• Sales
• Inventory management
• Stock taking
• Payment processing
• Communication
• Problem-solving
• Teamwork
• Cleaning

• High school diploma or equivalent
• Previous experience in retail or customer service is an advantage