Background

Umoyo is looking for a Lusaka based proactive and charismatic Retail Shop Assistant to join the team.

The individual should be honest, a team player, friendly, has the ability to build relationships and deliver a true retail customer experience because these qualities are key to this role.

Key duties will include:

• To deliver ‘wow’ through excellent customer service. Customer service is not an afterthought but an intrinsic part of the sales process.
• Drive and deliver sales targets by cultivating customer relationships
• Take responsibility for visual presentation and cleanliness of the store
• Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs.
• Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks
• Maintaining up to date records in the shop
• Carry out stocktake

Qualifications

• Minimum Diploma in any field of study.
• Good written and verbal communication skills.
• Genuine desire to deliver first-class customer service and have a passion for natural health products/ sales.
• Self-motivated, shows initiative, confident, of high integrity and a strong team-player
• Excellent PC skills, including MS office and Excel

• To deliver ‘wow’ through excellent customer service. Customer service is not an afterthought but an intrinsic part of the sales process.
• Drive and deliver sales targets by cultivating customer relationships
• Take responsibility for visual presentation and cleanliness of the store
• Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs.
• Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks
• Maintaining up to date records in the shop
• Carry out stocktake

• Good written and verbal communication skills.
• Genuine desire to deliver first-class customer service and have a passion for natural health products/ sales.
• Self-motivated, shows initiative, confident, of high integrity and a strong team-player
• Excellent PC skills, including MS office and Excel

• Minimum Diploma in any field of study.