Background information about the job or company (e.g., role context, company overview)

Umoyo is looking for a Kitwe based proactive and charismatic Retail Shop Assistant to join the team.

The individual should be honest, a team player, friendly, has the ability to build relationships and deliver a true retail customer experience because these qualities are key to this role.

Responsibilities or duties

• To deliver ‘wow’ through excellent customer service. Customer service is not an afterthought but an intrinsic part of the sales process.
• Drive and deliver sales targets by cultivating customer relationships
• Take responsibility for visual presentation and cleanliness of the store
• Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs.
• Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks
• Maintaining up to date records in the shop
• Carry out stocktake

Qualifications or requirements (e.g., education, skills)

• Minimum Diploma in any field of study.
• Good written and verbal communication skills.
• Genuine desire to deliver first-class customer service and have a passion for natural health products/ sales.
• Self-motivated, shows initiative, confident, of high integrity and a strong team-player
• Excellent PC skills, including MS office and Excel

Experience needed

Not specified.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Umoyo is an equal opportunity employer. Only shortlisted candidates will be contacted.

• To deliver ‘wow’ through excellent customer service. Customer service is not an afterthought but an intrinsic part of the sales process.
• Drive and deliver sales targets by cultivating customer relationships
• Take responsibility for visual presentation and cleanliness of the store
• Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs.
• Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks
• Maintaining up to date records in the shop
• Carry out stocktake

• Good written and verbal communication skills.
• Genuine desire to deliver first-class customer service and have a passion for natural health products/ sales.
• Self-motivated, shows initiative, confident, of high integrity and a strong team-player
• Excellent PC skills, including MS office and Excel

• Minimum Diploma in any field of study.