Background information about the job or company (e.g., role context, company overview)

WILMAR INDUSTRIES ZAMBIA LIMITED

Responsibilities or duties

1. Data Entry & Management

• Capture and update daily production data, raw material usage, utilities consumption, quality control test results, and inventory levels into SAP and other designated systems.
• Ensure completeness, accuracy, and traceability of all data entries.
• Maintain electronic and hardcopy records of data entries, reports, and supporting documentation.

2. Data Verification & Reporting

• Validate input data for accuracy and reconcile against physical stock, process log sheets, and lab reports.
• Generate and distribute daily, weekly, and monthly production, quality, downtime, and inventory reports.
• Support process and financial audits by providing accurate documentation.

3. Stock Control & Tracking

• Monitor stock levels of chemicals, raw materials, spare parts, and by-products (spent clay, PFAD, soap stock, ETP sludge).
• Record stock movements in SAP (receipts, issues, returns, adjustments).
• Liaise with procurement, finance, and logistics for timely replenishment and dispatch.
• Verify delivery documents and raise Non-Conformance Reports (NCRs) for stock discrepancies within 24 hours.

4. Compliance & Systems Support

• Ensure all data entry, stock handling, and reporting comply with Safety, Health, Environment, Risk, Quality, and Food Safety requirements.
• Assist in maintaining and updating refinery data management systems SAP, Excel trackers.
• Support continuous improvement initiatives in data accuracy, stock reconciliation, and reporting systems.

5. Communication & Collaboration

• Coordinate with production, laboratory, engineering, procurement, finance, EHS, and tank farm/ETP teams to ensure alignment of records.
• Escalate discrepancies, anomalies, or delays to relevant managers.

Qualifications or requirements (e.g., education, skills)

SKILLS & QUALIFICATIONS

Education

• Diploma in Engineering, IT, or related field (advantageous).
• Graduate in Chemical/Electrical/Mechanical Engineering is an added advantage for technical understanding.

Skills

• Strong data entry accuracy and proficiency in MS Excel and ERP systems.
• Knowledge of production processes, stock flow, and inventory reconciliation.
• Report generation and record-keeping skills.
• Analytical thinking and problem-solving ability.
• Effective written and verbal communication.

Competencies

• High attention to detail and methodical approach.
• Integrity and reliability in handling sensitive data.
• Tolerance for routine and repetitive tasks.
• Safety conscious and compliance-oriented.
• Physically fit to handle site documentation and occasional stock checks.

Experience needed

Experience

• Experience in data entry, stock control, or production administration in an industrial environment.
• Experience with SAP, SAGE, or other ERP/stock management systems is highly advantageous.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Context & Environment

• Fast-paced, 24-hour refinery environment (Chemical, Physical, Dry Fractionation, Tank Farm, ETP).
• Exposure to hazardous environments requiring strict PPE compliance.
• May be required to work outside normal office hours to align with plant shift operations

• Capture and update daily production data, raw material usage, utilities consumption, quality control test results, and inventory levels into SAP and other designated systems.
• Ensure completeness, accuracy, and traceability of all data entries.
• Maintain electronic and hardcopy records of data entries, reports, and supporting documentation.
• Validate input data for accuracy and reconcile against physical stock, process log sheets, and lab reports.
• Generate and distribute daily, weekly, and monthly production, quality, downtime, and inventory reports.
• Support process and financial audits by providing accurate documentation.
• Monitor stock levels of chemicals, raw materials, spare parts, and by-products (spent clay, PFAD, soap stock, ETP sludge).
• Record stock movements in SAP (receipts, issues, returns, adjustments).
• Liaise with procurement, finance, and logistics for timely replenishment and dispatch.
• Verify delivery documents and raise Non-Conformance Reports (NCRs) for stock discrepancies within 24 hours.
• Ensure all data entry, stock handling, and reporting comply with Safety, Health, Environment, Risk, Quality, and Food Safety requirements.
• Assist in maintaining and updating refinery data management systems SAP, Excel trackers.
• Support continuous improvement initiatives in data accuracy, stock reconciliation, and reporting systems.
• Coordinate with production, laboratory, engineering, procurement, finance, EHS, and tank farm/ETP teams to ensure alignment of records.
• Escalate discrepancies, anomalies, or delays to relevant managers.

• Strong data entry accuracy and proficiency in MS Excel and ERP systems.
• Knowledge of production processes, stock flow, and inventory reconciliation.
• Report generation and record-keeping skills.
• Analytical thinking and problem-solving ability.
• Effective written and verbal communication.
• High attention to detail and methodical approach.
• Integrity and reliability in handling sensitive data.
• Tolerance for routine and repetitive tasks.
• Safety conscious and compliance-oriented.
• Physically fit to handle site documentation and occasional stock checks.

• Diploma in Engineering, IT, or related field (advantageous).
• Graduate in Chemical/Electrical/Mechanical Engineering is an added advantage for technical understanding.
• Experience in data entry, stock control, or production administration in an industrial environment.
• Experience with SAP, SAGE, or other ERP/stock management systems is highly advantageous.