Job Purpose

The Stores Sales Assistant (or Clothing Sales Assistant) will be responsible for managing in-store sales, promotions, and marketing of clothes, shoes, and fashion accessories; assisting customers with their buying decisions; and assisting the Store Supervisor with the day-to-day operations of a clothing store. Organize and maintain window displays; set up and maintain display areas and units; and welcome customers and engage with them to understand their needs and assist with their purchases. Other duties will include handling returns, conducting stock-takes, labeling and pricing items, processing incoming and outgoing merchandise, and keeping the shop floor and fitting rooms clean, tidy, and well-presented at all times.

Summary of Key Responsibilities:

• Greet customers who enter the shop.
• Be involved in stock control and management.
• Assisting shoppers in finding the goods and products they are looking for.
• Reporting discrepancies and problems to the supervisor.
• Giving advice and guidance on product selection to customers.
• Dealing with customer complaints and suggesting solutions.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards, etc.
• Receiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up displays.
• Organizing merchandise on the shop floor
• Selling clothing and processing payments at checkout
• Maintaining the store and the assigned section in a clean and tidy condition
• Work with Store Supervisor in carrying out stocktaking duties
• Performing store opening and closing operations

Required Skills and Competencies

• Excellent communication and interpersonal skills
• Ability to cooperate and work as part of a team
• Strong sales skills and business-focused approach
• Ability to work with minimum or no supervision
• Confident and outgoing manner
• Polite and approachable manner
• Punctuality and professionalism
• Ability to cope well under pressure
• Good negotiating skills
• Excellent customer service skills

Primary Areas of Accountability:

Qualifications and Experience

• An advanced certificate or Diploma in Sales and Marketing, Public Relations, Business Administration, or equivalent qualification preferred.
• Must have a minimum of 3+ years of sales experience in retail clothing with a multi-brand clothing store
• Proven floor sales and marketing experience in a retail store
• Sound knowledge of trending fashion products, consumer trends, and marketing strategies.
• Exceptional customer service and complaint management skills
• Proficiency with spreadsheet and word processing software.
• Familiarity with different age fashion trends is a must.
• Preferably based in respective location of application with own accommodation

• Greet customers who enter the shop.
• Be involved in stock control and management.
• Assisting shoppers in finding the goods and products they are looking for.
• Reporting discrepancies and problems to the supervisor.
• Giving advice and guidance on product selection to customers.
• Dealing with customer complaints and suggesting solutions.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards, etc.
• Receiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up displays.
• Organizing merchandise on the shop floor
• Selling clothing and processing payments at checkout
• Maintaining the store and the assigned section in a clean and tidy condition
• Work with Store Supervisor in carrying out stocktaking duties
• Performing store opening and closing operations

• Excellent communication and interpersonal skills
• Ability to cooperate and work as part of a team
• Strong sales skills and business-focused approach
• Ability to work with minimum or no supervision
• Confident and outgoing manner
• Polite and approachable manner
• Punctuality and professionalism
• Ability to cope well under pressure
• Good negotiating skills
• Excellent customer service skills

• An advanced certificate or Diploma in Sales and Marketing, Public Relations, Business Administration, or equivalent qualification preferred.
• Must have a minimum of 3+ years of sales experience in retail clothing with a multi-brand clothing store
• Proven floor sales and marketing experience in a retail store
• Sound knowledge of trending fashion products, consumer trends, and marketing strategies.
• Exceptional customer service and complaint management skills
• Proficiency with spreadsheet and word processing software.
• Familiarity with different age fashion trends is a must.
• Preferably based in respective location of application with own accommodation