A B O U T U S

Right to Care Zambia (RTCZ) has been at the forefront of public health innovation since our incorporation in 2016, providing high impact Technical Assistance and Direct Service Delivery in partnership with the Ministry of Health. Headquartered in Lusaka, we currently operate across four provinces i.e., Lusaka, Luapula, Muchinga, and Northern, bringing quality healthcare closer to communities.

Guided by our 2023-2027 strategic plan, we are committed to strengthening health systems and improving lives through comprehensive HIV/AIDS prevention, care, and treatment, maternal and child health, and rapid epidemic response. Our integrated approach also includes malaria and TB control, public health research, Social Behaviour Change, pharmaceutical supply chain management, and addressing non-communicable diseases. As we continue to grow, we remain dedicated to excellence, collaboration, and sustainable impact in every community we serve.

A B O U T T H E P O S I T I O N

Q U A L I F I C A T I O N S A N D E X P E R I E N C E

Minimum Required Qualifications and Experience:

• Diploma in IMIS, ICT, Public Health or Social sciences
• 2 years’ experience in M&E working in a health facility
• 1-year field experience with questionnaire and survey data
• SmartCare Knowledge and experience
• Working knowledge of HIV/AIDs
• Experience in Microsoft office suite

Desirable Qualifications and Experience:

• Bachelor’s Degree IMIS, ICT or Social sciences
• 3 years’ experience in M & E working in a health facility
• Entering & Interpretation of health information systems (HMIS)

T E C H N I C A L A N D B E H A V I O U R A L C O M P E T E N C I E S

• Problem-Solving Skills
• Business Savvy
• Service Minded
• Good Communication Skills
• Planning and Organization
• Influencing Skills
• Initiative
• Resourcefulness

K E Y P E R F O R M A N C E A R E A S

• Participate in collection and analysis of data from the health facilities (Both Static & satellite facilities)
• Ensure accurate and timely data entry in SmartCare and facility registers in all service delivery points
• Stay updated on all aspects of SmartCare, DHIS II and other systems implementation, including version upgrades, user training, installation procedures, data cleaning procedures, reporting functionalities, and flow of dispatches.
• Ensure all patient files are filed correctly
• Maintain appointment records for patients on ART and retrieve all files for patients to be seen
• Respect patient confidentiality at all times
• Resolve inconsistencies and verification of Daily, weekly, monthly, and quarterly reports generated by health facility.
• Disseminate Facility Information at weekly, monthly and Quarterly Review and Assessment meetings
• Assist Action HIV team with data validation and data cleaning on weekly, monthly, and Quarterly basis, including addressing any queries, gaps, and errors.
• Participate in quarterly data quality audits.
• Compile Daily, Weekly, monthly, and quarterly Action HIV/MOH reports within deadlines
• Submit on weekly and monthly basis, Performance reports
• Assist Action HIV team on monthly basis with updating facility data dashboards and cascades and compiling/presenting graphs on indicators relating to various programmatic reviews and planning meetings.
• Conduct facility level data analysis and interpretation of results.
• Stay informed of Action HIV reporting requirements and procedures relating to HIV, including the relevant health information system policies, facility-Level and district level SOPs, ART M&E SOP, HMIS policies and SOPs, and the seven organizational objectives.
• Cascades and run charts
• Co (assist) in capacity building to stakeholders including mentoring of HCWs on SmartCare usage and HIA/DoS indicators
• Capacitate facility staff to enhance the understanding of data and data usage for identifying gaps in clinical service delivery, decision-making, program improvements, and target-setting

• Participate in collection and analysis of data from the health facilities (Both Static & satellite facilities)
• Ensure accurate and timely data entry in SmartCare and facility registers in all service delivery points
• Stay updated on all aspects of SmartCare, DHIS II and other systems implementation, including version upgrades, user training, installation procedures, data cleaning procedures, reporting functionalities, and flow of dispatches.
• Ensure all patient files are filed correctly
• Maintain appointment records for patients on ART and retrieve all files for patients to be seen
• Respect patient confidentiality at all times
• Resolve inconsistencies and verification of Daily, weekly, monthly, and quarterly reports generated by health facility.
• Disseminate Facility Information at weekly, monthly and Quarterly Review and Assessment meetings
• Assist Action HIV team with data validation and data cleaning on weekly, monthly, and Quarterly basis, including addressing any queries, gaps, and errors.
• Participate in quarterly data quality audits.
• Compile Daily, Weekly, monthly, and quarterly Action HIV/MOH reports within deadlines
• Submit on weekly and monthly basis, Performance reports
• Assist Action HIV team on monthly basis with updating facility data dashboards and cascades and compiling/presenting graphs on indicators relating to various programmatic reviews and planning meetings.
• Conduct facility level data analysis and interpretation of results.
• Stay informed of Action HIV reporting requirements and procedures relating to HIV, including the relevant health information system policies, facility-Level and district level SOPs, ART M&E SOP, HMIS policies and SOPs, and the seven organizational objectives.
• Cascades and run charts
• Co (assist) in capacity building to stakeholders including mentoring of HCWs on SmartCare usage and HIA/DoS indicators
• Capacitate facility staff to enhance the understanding of data and data usage for identifying gaps in clinical service delivery, decision-making, program improvements, and target-setting

• Problem-Solving Skills
• Business Savvy
• Service Minded
• Good Communication Skills
• Planning and Organization
• Influencing Skills
• Initiative
• Resourcefulness

• Diploma in IMIS, ICT, Public Health or Social sciences
• 2 years’ experience in M&E working in a health facility
• 1-year field experience with questionnaire and survey data
• SmartCare Knowledge and experience
• Working knowledge of HIV/AIDs
• Experience in Microsoft office suite
• Bachelor’s Degree IMIS, ICT or Social sciences
• 3 years’ experience in M & E working in a health facility
• Entering & Interpretation of health information systems (HMIS)