Student Adviser
2025-07-28T11:12:51+00:00
Unicaf University
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_9029/logo/Unicaf%20University.png
https://university.unicaf.org/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Education, and Training
Admin & Office
2025-08-02T17:00:00+00:00
Zambia
8
Job Description
Makes personal efforts and coordinates with all necessary entities to get interested applicants (leads) through a positive experience in the most efficient way (without sacrificing quality of service), and converts as many of them possible to registered students, while binding them to one or more of the offered degrees and certificates.
Reporting to:
CC Supervisor
Evaluated by:
CC Supervisor
Payment scheme:
1. Basic Salary
2. Commission on registrations
Responsibilities
- Follow supervisor’s instructions
• Follow the procedures and all the steps in the right order of the qualification process
• Call/email applicants to assist them with the qualification process
• Use and update the CRM to enter all applicant related information, book appointments, send emails with appropriate template, create yellow notes, update the bulletin board
• Process documents, forms and applications
• Effective time management – call all scheduled appointments, as well as contact all non-contacted new leads within a maximum period of 48 hours. Screen applicants as early as possible to screen
• Prioritization of tasks
• Meeting targets as given
• In-depth knowledge of all degrees, diplomas and short courses offered by Unicaf and other partner universities
• Promotion of degrees, courses etc. at the lowest possible scholarship amount
• Communication with internal departments (via phone, email and personal presence) to resolve inquiries
• Professional behavior during communication with applicants (calls, emails), as well as with internal departments
• Any other tasks assigned by the Management
Requirements
- Bachelor’s degree
• Persuasiveness
• Computer skills
• Verbal and written communication skills
• Customer service orientation
• Organizational skills
• Attention to detail
• Judgement
Follow supervisor’s instructions • Follow the procedures and all the steps in the right order of the qualification process • Call/email applicants to assist them with the qualification process • Use and update the CRM to enter all applicant related information, book appointments, send emails with appropriate template, create yellow notes, update the bulletin board • Process documents, forms and applications • Effective time management – call all scheduled appointments, as well as contact all non-contacted new leads within a maximum period of 48 hours. Screen applicants as early as possible to screen • Prioritization of tasks • Meeting targets as given • In-depth knowledge of all degrees, diplomas and short courses offered by Unicaf and other partner universities • Promotion of degrees, courses etc. at the lowest possible scholarship amount • Communication with internal departments (via phone, email and personal presence) to resolve inquiries • Professional behavior during communication with applicants (calls, emails), as well as with internal departments • Any other tasks assigned by the Management
Bachelor’s degree • Persuasiveness • Computer skills • Verbal and written communication skills • Customer service orientation • Organizational skills • Attention to detail • Judgement
JOB-68875b33f0cd1
Vacancy title:
Student Adviser
[Type: FULL_TIME, Industry: Education, and Training, Category: Admin & Office]
Jobs at:
Unicaf University
Deadline of this Job:
Saturday, August 2 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Monday, July 28 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Description
Makes personal efforts and coordinates with all necessary entities to get interested applicants (leads) through a positive experience in the most efficient way (without sacrificing quality of service), and converts as many of them possible to registered students, while binding them to one or more of the offered degrees and certificates.
Reporting to:
CC Supervisor
Evaluated by:
CC Supervisor
Payment scheme:
1. Basic Salary
2. Commission on registrations
Responsibilities
- Follow supervisor’s instructions
• Follow the procedures and all the steps in the right order of the qualification process
• Call/email applicants to assist them with the qualification process
• Use and update the CRM to enter all applicant related information, book appointments, send emails with appropriate template, create yellow notes, update the bulletin board
• Process documents, forms and applications
• Effective time management – call all scheduled appointments, as well as contact all non-contacted new leads within a maximum period of 48 hours. Screen applicants as early as possible to screen
• Prioritization of tasks
• Meeting targets as given
• In-depth knowledge of all degrees, diplomas and short courses offered by Unicaf and other partner universities
• Promotion of degrees, courses etc. at the lowest possible scholarship amount
• Communication with internal departments (via phone, email and personal presence) to resolve inquiries
• Professional behavior during communication with applicants (calls, emails), as well as with internal departments
• Any other tasks assigned by the Management
Requirements
- Bachelor’s degree
• Persuasiveness
• Computer skills
• Verbal and written communication skills
• Customer service orientation
• Organizational skills
• Attention to detail
• Judgement
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click here to apply
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