Background

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Overall Job Purpose

The role is responsible for the overall management and supervision of company-provided accommodation and FQM facilities, ensuring efficient operations, high-quality living standards, and compliance with health and safety regulations. This also includes implementing and enforcing preventive maintenance strategies and programs on FQM Assets.

The position also drives the implementation of robust risk management practices, such as training, inspections, and incident management.

Additionally, the role involves asset management strategy implementation, ensuring regulatory compliance, and providing regular reporting.

Specific Job Responsibility

Operations: Direct daily housing and infrastructure services.

Maintenance: Lead preventive maintenance and structural renovations.

Planning: Schedule weekly and long-term facility workflows.

Systems: Optimize work order tracking and documentation.

Leadership: Supervise, train, and manage maintenance personnel.

Inspections: Conduct regular property and risk audits.

Quality: Ensure technical and safety specification compliance.

Safety: Guide and abide by safety systems and protocols around accommodation infrastructure.

Compliance: Meet local, national, and industry regulations.

Risk: Run hazard assessments and execute mitigation plans.

Culture: Deliver safety training to staff and sensitization to the residents.

Analysis: Investigate safety incidents and operational failures

Job Specific Competencies

Technical Competencies

• Accommodation and facilities management
• Construction project management
• Budgeting and financial management
• Regulatory compliance and risk management
• Building systems and implementing systems.

Behavioural Competencies

• Leadership and team management
• Effective communication and stakeholder engagement
• Conflict resolution and negotiation
• Decision-making and critical thinking
• Planning, organizing, and prioritization
• Continuous improvement mindset
• Training and development facilitation

Operational Competencies

• Performance monitoring and reporting
• Quality assurance and control
• Vendor/contractor management
• Emergency preparedness and response management
• Tenant relations and customer service management

Key Job Attributes

• Strong leadership and Supervisory capability
• Proactive problem-solver with sound judgment
• Resilient and able to work under pressure
• Strong interpersonal and relationship-building skills
• Adaptable and able to manage change effectively

Experience required to perform in this job

• Minimum 10-15 years’ experience in accommodation, facilities, or property management
• Experience in infrastructure construction or maintenance of housing projects is an advantage
• Professional certifications in Project Management are desirable
• Proficiency in relevant software applications for facilities management and reporting.
• Strong background in construction management, with the ability to oversee various projects from planning to completion.
• Demonstrated expertise in risk assessment, incident investigation, and emergency response planning.

Qualifications

• Bachelor’s degree in Construction Management, Project Management, Engineering or related field.
• Full grade 12 school certificate with a minimum of 5 passes
• All results need to be certified by ZAQA

• Direct daily housing and infrastructure services.
• Lead preventive maintenance and structural renovations.
• Schedule weekly and long-term facility workflows.
• Optimize work order tracking and documentation.
• Supervise, train, and manage maintenance personnel.
• Conduct regular property and risk audits.
• Ensure technical and safety specification compliance.
• Guide and abide by safety systems and protocols around accommodation infrastructure.
• Meet local, national, and industry regulations.
• Run hazard assessments and execute mitigation plans.
• Deliver safety training to staff and sensitization to the residents.
• Investigate safety incidents and operational failures

• Accommodation and facilities management
• Construction project management
• Budgeting and financial management
• Regulatory compliance and risk management
• Building systems and implementing systems.
• Leadership and team management
• Effective communication and stakeholder engagement
• Conflict resolution and negotiation
• Decision-making and critical thinking
• Planning, organizing, and prioritization
• Continuous improvement mindset
• Training and development facilitation
• Performance monitoring and reporting
• Quality assurance and control
• Vendor/contractor management
• Emergency preparedness and response management
• Tenant relations and customer service management

• Bachelor’s degree in Construction Management, Project Management, Engineering or related field.
• Full grade 12 school certificate with a minimum of 5 passes
• All results need to be certified by ZAQA