Background

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Purpose

The Mechanical Backend Technical Coach: Fixed Plant will coach and develop FQM-Kansanshi Process Plant Artisans; enhancing their technical skills and on the job behaviours to achieve a culture of high quality work and efficiency in the department. The coach will provide a mix of ‘on the job’ coaching and support to Artisans, and design and delivery of more formal training modules as required. This role requires the delivery of a continuous assessment processes to enable Artisans to understand their progress. The coach will lead with a People First mindset and raise learner’s aspirations through their passion for the subject and method of interaction.

Key Responsibilities

The incumbent will be required to adhere to all relevant requirements, policies, procedures and legal regulations pertaining to health, safety, environment and quality, as well as finance, human resources, and any other regulations as required by the company and relevant to the level of the role and responsibilities of the function.

• Deliver coaching and training according to the needs identified in the Backend Sections of the engineering department. ‘On the job’ coaching will be a primary method used in the department along with more formal coaching modules for additional support.
• Ability to role model good practice and create a continuous learning environment; through the use of coaching methodologies and various instructional techniques identified via training needs assessments or observations
• Use effective listening, assertiveness and questioning to support learners to engage with their learning plans and with assessment criteria and processes
• Champion quality and provide visible leadership ‘on-the-floor’ in FQM operations
• Use assessments and observations to identify skill gaps; create and deliver suitable interventions to address these gaps and then follow up to assess impact.
• Identify high potential Artisans with ability and aspiration to progress to more senior roles and support their development.
• Design and complete assessments against the FQM Proficiency Framework. Occasionally act as an independent assessor for other FQM operations within Zambia.
• Adhere to and champion safe working procedures for all work areas.
• Record interventions, actions assigned and progress using the learning management tools provided by the company.
• Frequently evaluate and report on the impact and effectiveness of the ongoing initiatives; make improvements as needed
• Prepare supporting material for the delivery of coaching and training.
• Recognize and celebrate achievements and success in the team; provide candidate feedback, engage at all levels and lead with a People First mindset
• Observe and provide coaching and feedback to Senior Supervisors/Coordinators and Supervisors on opportunities to improve their supervisory skills. Create a coaching culture across the organization and upskill others in coaching methodologies
• Collaborate with training department to define training needs based on assessments completed.

Qualifications

• Full grade twelve (G12) school certificate.
• Minimum of Craft Certificate in Mechanical Engineering or Trade Certificate equivalent.
• OEM certification to Level 3/4 will be an added advantage
• Valid EIZ license.
• Solid computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs.
• All academic qualifications and results must be verified by the Zambia Qualifications Authority (ZAQA).

Experience

• Demonstrable coaching experience (or coaching certification) in upskilling a workforce and/or deployment and execution of a coaching programme within an organization.
• A minimum of 10-15 years’ maintenance experience in fixed plant maintenance within mining operations. The ideal candidate will have experience across all major equipment types, such as , Pumps (Sulzer, Warman, Samco, Peristatic and Multistage Pumps), Conentrate Thickeners, Stripping Machines, Overhead Cranes and maintenance, Lubrication/Hydraulic packs, Welding methods, V-Belt alignment, Cells and Agitators, Shaft alignment and must have a good understanding in diagnosing mechanical issues.
• Able to interpret the results of vibration analysis, experience with Condition based maintenance and Oil Sample Analysis
• Experience with standard maintenance reliability processes – five whys, FMECA etc.
• Experience with the use of computerized maintenance management systems – Pronto preferred
• A minimum of 3-5 years at supervisory level will be an added advantage
• Solid computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs.

BEHAVIOURAL TRAITS

• A passion for coaching and development – this role requires individuals with deep technical knowledge of mining process plant equipment with the ability to transfer that knowledge through on the job coaching and training.
• Able to deliver with professionalism, honesty and integrity; and be seen as fair at all times.
• Well-developed interpersonal, written and oral communication skills – great listening and questioning skills and able to engage and inspire people on a topic.
• Strong organizational and time management skills.
• Ability to explain technical concepts in a non-complicated way.
• Maintain a professional approach to duties and responsibilities with the capability of making timely, rational decisions and an ability to meet deadlines.
• Commitment to reach or exceed assigned goals – strong desire to make a difference.
• Ability to work under minimum supervision; and drive to deliver in a technically challenging and geographically remote maintenance environment.

OPERATIONAL REQUIREMENTS

• Able to work on standby, work shifts and or work overtime when required
• Manage the crews on various tasks with minimum supervision
• Manage Interns, Students on Attachment and Kwambula on developments as assigned
• Good verbal communication skills.

• Deliver coaching and training according to the needs identified in the Backend Sections of the engineering department. ‘On the job’ coaching will be a primary method used in the department along with more formal coaching modules for additional support.
• Ability to role model good practice and create a continuous learning environment; through the use of coaching methodologies and various instructional techniques identified via training needs assessments or observations
• Use effective listening, assertiveness and questioning to support learners to engage with their learning plans and with assessment criteria and processes
• Champion quality and provide visible leadership ‘on-the-floor’ in FQM operations
• Use assessments and observations to identify skill gaps; create and deliver suitable interventions to address these gaps and then follow up to assess impact.
• Identify high potential Artisans with ability and aspiration to progress to more senior roles and support their development.
• Design and complete assessments against the FQM Proficiency Framework. Occasionally act as an independent assessor for other FQM operations within Zambia.
• Adhere to and champion safe working procedures for all work areas.
• Record interventions, actions assigned and progress using the learning management tools provided by the company.
• Frequently evaluate and report on the impact and effectiveness of the ongoing initiatives; make improvements as needed
• Prepare supporting material for the delivery of coaching and training.
• Recognize and celebrate achievements and success in the team; provide candidate feedback, engage at all levels and lead with a People First mindset
• Observe and provide coaching and feedback to Senior Supervisors/Coordinators and Supervisors on opportunities to improve their supervisory skills. Create a coaching culture across the organization and upskill others in coaching methodologies
• Collaborate with training department to define training needs based on assessments completed.
• Able to work on standby, work shifts and or work overtime when required
• Manage the crews on various tasks with minimum supervision
• Manage Interns, Students on Attachment and Kwambula on developments as assigned

• Mechanical Engineering
• Coaching
• Training delivery
• Assessment
• MS Office (Word, Excel & Outlook)
• Vibration analysis interpretation
• Condition based maintenance
• Oil Sample Analysis
• Maintenance reliability processes (five whys, FMECA)
• Computerized maintenance management systems (Pronto preferred)
• Interpersonal skills
• Written and oral communication skills
• Listening and questioning skills
• Organizational skills
• Time management skills
• Ability to explain technical concepts
• Decision making
• Verbal communication skills

• Full grade twelve (G12) school certificate.
• Minimum of Craft Certificate in Mechanical Engineering or Trade Certificate equivalent.
• OEM certification to Level 3/4 will be an added advantage
• Valid EIZ license.
• Solid computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs.
• All academic qualifications and results must be verified by the Zambia Qualifications Authority (ZAQA).