Overall Purpose

To grow the Zamtel Money agent network and improve agent productivity within the assigned territory. The role recruits and activates quality agents, conducts structured field visits, reactivates dormant agents, supports cash and electronic float availability, enforces branding and service standards, and provides timely market intelligence and performance reports. The role converts agent acquisition into sustainable transaction volumes, improved customer access and increased revenue.

Job Specification

Minimum Qualifications

Certificate or Diploma in Sales, Marketing, Business Administration, Banking and Finance, Commerce ICT, Engineering, Finance and science

Professional Registration

ZIM

Minimum Experience

Minimum of two (2) years’ relevant experience in field sales, distribution, mobile money, telecommunications, FMCG, banking, fintech or a related environment

Key Skills

• Results-driven and target-oriented
• High integrity and accountability
• Energetic, resilient and self-motivated
• Customer- and agent-focused
• Disciplined, dependable and proactive
• Strong relationship builder
• Comfortable working extensively in the field

• Grow the Zamtel Money agent network
• Improve agent productivity
• Recruit and activate quality agents
• Conduct structured field visits
• Reactivate dormant agents
• Support cash and electronic float availability
• Enforce branding and service standards
• Provide timely market intelligence and performance reports
• Convert agent acquisition into sustainable transaction volumes
• Improve customer access
• Increase revenue

• Results-driven and target-oriented
• High integrity and accountability
• Energetic, resilient and self-motivated
• Customer- and agent-focused
• Disciplined, dependable and proactive
• Strong relationship builder
• Comfortable working extensively in the field

• Certificate or Diploma in Sales, Marketing, Business Administration, Banking and Finance, Commerce ICT, Engineering, Finance and science
• Professional Registration: ZIM