Vehicle Asset And Finance Senior Specialist
2026-04-09T07:35:16+00:00
Zambia National Commercial (Zanaco) Bank Plc
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FULL_TIME
Lusaka
Lusaka
10101
Zambia
Professional Services
Management, Accounting & Finance, Sales & Retail, Business Operations
2026-04-15T17:00:00+00:00
8
Background information about the job or company (e.g., role context, company overview)
Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Vehicle & Asset Finance at Head Office – Commercial Corporate:
Role Description
JOB PURPOSE
Responsible for driving asset growth by achieving new business production targets. The incumbent develops and manages a sales team, procures new business and retains existing business to achieve set financial targets. The incumbent oversees and monitors sales staff and ensures profitability by achieving agreed return on economic capital, non-interest revenue and new business targets. The incumbent builds and maintains profitable relationships with customers market share and delivering product cross sell and maintaining a robust risk control environment.
Responsibilities or duties
Under the supervision of the Head VAF the following are among the Job Key Responsibilities:
- Formulates strategies for the growth of new business.
- Drive business performance through implementation of effective calling programmes for vehicle and asset finance in conjunction with Commercial, CIB, Retail and digital segments in order to maximise face to face customer interface.
- Identifies new customers through suppliers who are looking for new business, people who are seeking financial support and through the marketing network.
- Sets operational plan for sales team on identifying new customers.
- Develops operational efficiency and quality standards in line with the business’s targeted financial performance.
- Demonstrates cost consciousness and awareness of personal contribution to costs.
- Increases knowledge and understanding of financial processes and adheres to required operating standards
- Acquires new business to grow the asset book and increases market share with regards to asset-based finance.
- Achieves agreed value-added product targets, e.g insurance and tracker.
- Maximises opportunities to generate additional income.
- Proactively manages categorised accounts to minimise risk of loss arising from non-performing accounts, thereby improving profitability of portfolio
- Provides creative financial solutions that add value to the customer.
- Identifies how the business will measure itself compared to its competitors
- Ensures customer retention by building and maintaining relationships with dealers and customers. Ensures calling patterns of Marketers are maintained and provides support as required.
- Oversess the resolution of customer complaints and resolves escalated complaints.
- Manages customer expectations through clear and accurate communication.
- Remains abreast of changes in industry.
- Provides specialist advice and support to internal and external stakeholders.
- Spearheads marketing initiatives of the department to enhance brand awareness and visibility
- Ensures ongoing stakeholder management.
- Identifies innovative ways to enhance sales within area and increase profit margins.
- Manages the implementation of solutions and ideas in support of the business area/branch’s innovation drive to increase revenue.
- Prepares and delivers reports on initiatives in support of innovation and creativity to line manager.
- Analyses customer financing needs.
- Initiates quality credit applications as well as review credit applications prepared by subordinate sales staff.
- Actively involved in structuring and championing large ticket transactions at forums like MCC, and Board
- Effectively engages with credit to ensure win-win solutions for the Bank and customers
- Manages the resolution of facility issues from operational areas to ensure customer satisfaction.
- Ensures the solution offered to the customer optimises all parties’ requirements.
- Coordinates marketing, sales and support services to ensure portfolio performance and growth through retention
- Investigates innovative ways to optimise processes
- Contributes to the alignment of business processes to customer service.
- Ensures that quality standards are adhered to.
- Contributes to team success by ensuring team commitment and cohesion.
- Shares information and knowledge to achieve team goals.
- Monitor sales performance by proactively highlighting areas that require improvement and constructively recommend solutions
- Identifies training / development needs and pro-actively selects effective solutions to address own and staff development gaps.
- Manages the performance contracting and review processes within agreed timelines for each team member.
- Participates in Talent Management practices in line with HR policies and procedures.
- Ensures effective conflict resolution and responds to any complaints or concerns timeously.
- Overall performance and consequence management for direct reports
- Any other responsibilities or tasks as assigned by management.
INTERNAL/EXTERNAL CONTACT
- Existing / prospective customers
- Internal stakeholders
- Officials of regulatory bodies e.g. BOZ– for compliance and market information.
Qualifications or requirements (e.g., education, skills)
Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.
Bachelor’s Degree in Business Administration, Commerce, Finance, Business Marketing, Economics or Business Management
Experience needed
- Minimum of Six (6) years in a related role particularly in a corporate sales environment.
- Working knowledge of financial products and services.
- Demonstrated selling, negotiation and communication skills.
- Demonstrates sound knowledge of PowerPoint and presentation skills.
Any other provided details (e.g., benefits, work environment, team info, or additional notes)
JOB CORE COMPETENCIES
- Stakeholder management
- Business Strategy Alignment
- Financial Management
- Interpretation of strategy across business units
* Formulates strategies for the growth of new business. * Drive business performance through implementation of effective calling programmes for vehicle and asset finance in conjunction with Commercial, CIB, Retail and digital segments in order to maximise face to face customer interface. * Identifies new customers through suppliers who are looking for new business, people who are seeking financial support and through the marketing network. * Sets operational plan for sales team on identifying new customers. * Develops operational efficiency and quality standards in line with the business’s targeted financial performance. * Demonstrates cost consciousness and awareness of personal contribution to costs. * Increases knowledge and understanding of financial processes and adheres to required operating standards * Acquires new business to grow the asset book and increases market share with regards to asset-based finance. * Achieves agreed value-added product targets, e.g insurance and tracker. * Maximises opportunities to generate additional income. * Proactively manages categorised accounts to minimise risk of loss arising from non-performing accounts, thereby improving profitability of portfolio * Provides creative financial solutions that add value to the customer. * Identifies how the business will measure itself compared to its competitors * Ensures customer retention by building and maintaining relationships with dealers and customers. Ensures calling patterns of Marketers are maintained and provides support as required. * Oversess the resolution of customer complaints and resolves escalated complaints. * Manages customer expectations through clear and accurate communication. * Remains abreast of changes in industry. * Provides specialist advice and support to internal and external stakeholders. * Spearheads marketing initiatives of the department to enhance brand awareness and visibility * Ensures ongoing stakeholder management. * Identifies innovative ways to enhance sales within area and increase profit margins. * Manages the implementation of solutions and ideas in support of the business area/branch’s innovation drive to increase revenue. * Prepares and delivers reports on initiatives in support of innovation and creativity to line manager. * Analyses customer financing needs. * Initiates quality credit applications as well as review credit applications prepared by subordinate sales staff. * Actively involved in structuring and championing large ticket transactions at forums like MCC, and Board * Effectively engages with credit to ensure win-win solutions for the Bank and customers * Manages the resolution of facility issues from operational areas to ensure customer satisfaction. * Ensures the solution offered to the customer optimises all parties’ requirements. * Coordinates marketing, sales and support services to ensure portfolio performance and growth through retention * Investigates innovative ways to optimise processes * Contributes to the alignment of business processes to customer service. * Ensures that quality standards are adhered to. * Contributes to team success by ensuring team commitment and cohesion. * Shares information and knowledge to achieve team goals. * Monitor sales performance by proactively highlighting areas that require improvement and constructively recommend solutions * Identifies training / development needs and pro-actively selects effective solutions to address own and staff development gaps. * Manages the performance contracting and review processes within agreed timelines for each team member. * Participates in Talent Management practices in line with HR policies and procedures. * Ensures effective conflict resolution and responds to any complaints or concerns timeously. * Overall performance and consequence management for direct reports * Any other responsibilities or tasks as assigned by management.
* Selling skills * Negotiation skills * Communication skills * PowerPoint * Presentation skills * Stakeholder management * Business Strategy Alignment * Financial Management * Interpretation of strategy across business units
* Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects. * Bachelor’s Degree in Business Administration, Commerce, Finance, Business Marketing, Economics or Business Management
JOB-69d756b4332d2
Vacancy title:
Vehicle Asset And Finance Senior Specialist
[Type: FULL_TIME, Industry: Professional Services, Category: Management, Accounting & Finance, Sales & Retail, Business Operations]
Jobs at:
Zambia National Commercial (Zanaco) Bank Plc
Deadline of this Job:
Wednesday, April 15 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Thursday, April 9 2026, Base Salary: Not Disclosed
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Learn more about Zambia National Commercial (Zanaco) Bank Plc
Zambia National Commercial (Zanaco) Bank Plc jobs in Zambia
JOB DETAILS:
Background information about the job or company (e.g., role context, company overview)
Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Vehicle & Asset Finance at Head Office – Commercial Corporate:
Role Description
JOB PURPOSE
Responsible for driving asset growth by achieving new business production targets. The incumbent develops and manages a sales team, procures new business and retains existing business to achieve set financial targets. The incumbent oversees and monitors sales staff and ensures profitability by achieving agreed return on economic capital, non-interest revenue and new business targets. The incumbent builds and maintains profitable relationships with customers market share and delivering product cross sell and maintaining a robust risk control environment.
Responsibilities or duties
Under the supervision of the Head VAF the following are among the Job Key Responsibilities:
- Formulates strategies for the growth of new business.
- Drive business performance through implementation of effective calling programmes for vehicle and asset finance in conjunction with Commercial, CIB, Retail and digital segments in order to maximise face to face customer interface.
- Identifies new customers through suppliers who are looking for new business, people who are seeking financial support and through the marketing network.
- Sets operational plan for sales team on identifying new customers.
- Develops operational efficiency and quality standards in line with the business’s targeted financial performance.
- Demonstrates cost consciousness and awareness of personal contribution to costs.
- Increases knowledge and understanding of financial processes and adheres to required operating standards
- Acquires new business to grow the asset book and increases market share with regards to asset-based finance.
- Achieves agreed value-added product targets, e.g insurance and tracker.
- Maximises opportunities to generate additional income.
- Proactively manages categorised accounts to minimise risk of loss arising from non-performing accounts, thereby improving profitability of portfolio
- Provides creative financial solutions that add value to the customer.
- Identifies how the business will measure itself compared to its competitors
- Ensures customer retention by building and maintaining relationships with dealers and customers. Ensures calling patterns of Marketers are maintained and provides support as required.
- Oversess the resolution of customer complaints and resolves escalated complaints.
- Manages customer expectations through clear and accurate communication.
- Remains abreast of changes in industry.
- Provides specialist advice and support to internal and external stakeholders.
- Spearheads marketing initiatives of the department to enhance brand awareness and visibility
- Ensures ongoing stakeholder management.
- Identifies innovative ways to enhance sales within area and increase profit margins.
- Manages the implementation of solutions and ideas in support of the business area/branch’s innovation drive to increase revenue.
- Prepares and delivers reports on initiatives in support of innovation and creativity to line manager.
- Analyses customer financing needs.
- Initiates quality credit applications as well as review credit applications prepared by subordinate sales staff.
- Actively involved in structuring and championing large ticket transactions at forums like MCC, and Board
- Effectively engages with credit to ensure win-win solutions for the Bank and customers
- Manages the resolution of facility issues from operational areas to ensure customer satisfaction.
- Ensures the solution offered to the customer optimises all parties’ requirements.
- Coordinates marketing, sales and support services to ensure portfolio performance and growth through retention
- Investigates innovative ways to optimise processes
- Contributes to the alignment of business processes to customer service.
- Ensures that quality standards are adhered to.
- Contributes to team success by ensuring team commitment and cohesion.
- Shares information and knowledge to achieve team goals.
- Monitor sales performance by proactively highlighting areas that require improvement and constructively recommend solutions
- Identifies training / development needs and pro-actively selects effective solutions to address own and staff development gaps.
- Manages the performance contracting and review processes within agreed timelines for each team member.
- Participates in Talent Management practices in line with HR policies and procedures.
- Ensures effective conflict resolution and responds to any complaints or concerns timeously.
- Overall performance and consequence management for direct reports
- Any other responsibilities or tasks as assigned by management.
INTERNAL/EXTERNAL CONTACT
- Existing / prospective customers
- Internal stakeholders
- Officials of regulatory bodies e.g. BOZ– for compliance and market information.
Qualifications or requirements (e.g., education, skills)
Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.
Bachelor’s Degree in Business Administration, Commerce, Finance, Business Marketing, Economics or Business Management
Experience needed
- Minimum of Six (6) years in a related role particularly in a corporate sales environment.
- Working knowledge of financial products and services.
- Demonstrated selling, negotiation and communication skills.
- Demonstrates sound knowledge of PowerPoint and presentation skills.
Any other provided details (e.g., benefits, work environment, team info, or additional notes)
JOB CORE COMPETENCIES
- Stakeholder management
- Business Strategy Alignment
- Financial Management
- Interpretation of strategy across business units
Work Hours: 8
Experience in Months: 72
Level of Education: bachelor degree
Job application procedure
Application Link:Click Here to Apply Now
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