Background

Twyford International Zambia is a joint venture with presence in West Africa and East Africa and is headquartered in China. Currently KEDA is the world’s biggest ceramic company and clean coal gasification system supplier. With 26 years continuous development, devoting on “limitless innovation and pursuit of better forever”, Twyford has been the leading representative in the ceramic industry in the world.

Twyford International is currently looking to recruit for a qualified Marketing Specialist to assist with the launch for the VOSA app to improve operations in the sales and marketing department for Zambia Country Office

Responsibilities

• Process control and quality control of project landing progress
• Build local team and complete team training, project incentive policies, schedule team project travel supervision and management
• According to the results of Project implementation and business trips, timely discover and solve problems, and propose optimization plans
• Assist system development and provide optimization support
• Proficient in digital system and guide customers to use App; solve all problems encountered by customers in using VOSA system
• Follow up the daily work arrangement of the operation team and control the progress
• Coordinating case list information collation and local shooting of cases
• Business school courseware management, lecturer review and incentive management. Learning process control and test result output
• lntegral management: gift loading and unloading, exchange order management, gift management, gift delivery follow-up

Requirements and Experience

• Be good at digital system operation and have experience at least three years experience
• Proficient in guiding customers to use App: solve all problems encountered by customers in using App
• Outstanding organizational skills
• Develop and implement workflows and processes to ensure timely accurate processing
• Be good at team work and task management
• Be good at Excel including data analyzing and template making
• Experienced in dealing with complicated issue and conflict
• Hands-on, strong work ethic and can-do attitude

Additional Notes

“We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or age.”

NOTE: Keda Ceramics Zambia does not charge any fees at any stage of the recruitment process. If you are asked to make a payment, please report the incident immediately to our Human Resource Department.

• Process control and quality control of project landing progress
• Build local team and complete team training, project incentive policies, schedule team project travel supervision and management
• According to the results of Project implementation and business trips, timely discover and solve problems, and propose optimization plans
• Assist system development and provide optimization support
• Proficient in digital system and guide customers to use App; solve all problems encountered by customers in using VOSA system
• Follow up the daily work arrangement of the operation team and control the progress
• Coordinating case list information collation and local shooting of cases
• Business school courseware management, lecturer review and incentive management. Learning process control and test result output
• lntegral management: gift loading and unloading, exchange order management, gift management, gift delivery follow-up

• Digital system operation
• Guiding customers to use App
• Problem-solving
• Organizational skills
• Workflow and process development
• Teamwork
• Task management
• Excel (data analyzing and template making)
• Dealing with complicated issues and conflict
• Hands-on approach
• Strong work ethic
• Can-do attitude

• At least three years of experience in digital system operation
• Proficiency in guiding customers to use App and solving related problems
• Outstanding organizational skills
• Ability to develop and implement workflows and processes
• Good at teamwork and task management
• Proficient in Excel, including data analyzing and template making
• Experience in dealing with complicated issues and conflict
• Hands-on, strong work ethic and can-do attitude