Background

We are a growing construction company expanding in zambia.committed to supporting residents and stakeholders with innovative constructionsolutions. As we expand, we are looking for a proactive and detail-oriented Sales Support Executives(5) to join our team.

Job Summary

The Sales Support executive will play a key role in supporting the sales pipeline by managing outbound lead engagement, maintaining CRM data integrity, qualifying prospects, and ensuring consistent follow-up. This role combines transport and logistics knowledge with structured sales support processes to drive business growth.

Key Responsibilities

• Conduct outbound calls to potential leads and prospects
• Qualify leads based on defined criteria
• Accurately capture and update customer information in the CRM system
• Maintain clean, organized, and validated data within the CRM
• Follow up with prospects to nurture relationships and support conversion
• Assist in tracking and managing the sales pipeline
• Support the sales team with administrative and coordination tasks
• Generate basic reports on lead activity and pipeline status

Requirements

• Certificate, Diploma or Degree in Marketing, sales, Business Administration or a related field
• Strong communication and interpersonal skills
• Confidence in making outbound calls and engaging potential clients
• High attention to detail, especially with data entry and validation
• Basic understanding of CRM systems (or willingness to learn)
• Strong organizational and follow-up skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Self-motivated and able to work with minimal supervision

• Conduct outbound calls to potential leads and prospects
• Qualify leads based on defined criteria
• Accurately capture and update customer information in the CRM system
• Maintain clean, organized, and validated data within the CRM
• Follow up with prospects to nurture relationships and support conversion
• Assist in tracking and managing the sales pipeline
• Support the sales team with administrative and coordination tasks
• Generate basic reports on lead activity and pipeline status

• Strong communication and interpersonal skills
• Confidence in making outbound calls and engaging potential clients
• High attention to detail, especially with data entry and validation
• Basic understanding of CRM systems (or willingness to learn)
• Strong organizational and follow-up skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Self-motivated and able to work with minimal supervision

• Certificate, Diploma or Degree in Marketing, sales, Business Administration or a related field