Vacancy title:
Business Banker

[Type: FULL_TIME, Industry: Banking, Category: Admin & Office]

Jobs at:
FNB

Deadline of this Job:
Saturday, September 6 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Thursday, August 28 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Description

To manage and grow a portfolio of Small and Medium Enterprises with high profit generation

• To conclude telephonic sales aligned to set targets via focused campaigns to further entrench and increase profitability of the existing Business Banking and Commercial Base
• Identifying customer needs and providing information on a broad range of the business’s and groups products and services
• Provide simple and complex sales support to clients relating to Transactional Banking, Product and Credit Sales through outbound technology platforms (telephony, sms, email, web, chat etc) campaigns to the Business Banking and Commercial Base
• Maintain and develop new and existing relationships to customers through appropriate propositions and ethical sales methods, and relevant internal liaison, optimizing quality of service, business growth and customer satisfaction
• Plan and priorities personal sales activities and customer/prospect contact towards achieving agreed business aims
• Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships
• Consistent delivery of high quality sales with each customer interaction with full accountability on client experience
• Update the existing databases with changes and the status of each customer/prospective customer
• Arrange/facilitate for the finalization of documentation and information to customers and related parties to conclude on sales
• Understand and own key performance indicators track and improve own performance with Personal Development Plans and achievement of Sales Targets
• Management of personal time and productivity
• Manage risk and ensure adherence to compliance process

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

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