Job Purpose

The Manager, Risk and Compliance will be responsible for ensuring effective and efficient management of the institution’s risk through developing and implementation of appropriate risk management frameworks (policies, procedures, tools/modes, systems and structure), so as to minimize losses and protect the Africa Groups reputation.Career development courses

Summary of Key Responsibilities:

• Draft new and update existing risk and compliance policies so that they match industry standards.
• Design, implement, and continuously optimize compliance management infrastructure and processes aligned with regulatory requirements, covering core areas including credit, AML, and consumer protection.
• Perform risk assessments and establish the organization’s tolerance for risk.
• Identify procedural gaps, assess compliance risk areas, and recommend mitigation measures.
• Conduct regular reviews to ensure compliance procedures are followed across the organization.
• Maintain records of compliance practices
• Ensure adherence to internal compliance frameworks, operational manuals, and standard procedures.
• Ensure end-to-end business operations comply with the latest policies of the Bank of Zambia (BOZ) and other relevant authorities
• Prepare documentation for statutory, internal, and external audits; manage audit queries.
• Conduct environmental reviews to ensure the company meets environmental requirements.
• Participating in the development of the functions strategy; researching and advising on updates in industry practices, policies, and risk awareness.
• Review current risk and compliance policies and procedures to identify areas of improvement.
• Serve as primary regulatory contact, leading responses to examinations, inquiries, and on-site inspections to ensure prompt resolution and closed-loop issue management.
• Monitor and analyze financial regulatory developments to anticipate compliance risks and develop contingency plans.
• Keep abreast with external events which could have a negative impact on the organisation and advise the African Head with appropriate control measure
• Spearhead identification, assessment, and monitoring of operational, legal, and reputational risks, establishing early-warning mechanisms.
• Drive digital transformation of compliance and risk control tools to enhance efficiency in microfinance scenarios.
• Conduct internal awareness programs for teams on new or revised compliance requirements.

Education

Required Skills and Competencies

• Excellent Communication Skills
• Strong computer and research skills;
• Analytical, creativity and problem-solving skills
• Attention to detail and focused
• Excellent presentation skills
• Familiarity with industry compliance standards and regulations
• Risk Assessment and financial analysis skills
• Exceptional team and cross-departmental coordination skills
• Innovative thinker
• Strong risk sensitivity and professional ethics.

Primary Areas of Accountability:

Qualifications and Experience

• Bachelor’s degree or higher in Law, Finance, Risk Management, or related fields.
• Master’s degree in any of the above fields is preferred.
• Must have a minimum of 5-7 years of experience in compliance, risk management, audit, or internal control, gained either through in-house roles or external consulting, with at least 1-2 years at senior management
• Must have proven Risk and Compliance experience in banking or microfinance institutions (e.g., micro-lending, fintech)
• Proven involvement in financial regulatory inspections, compliance remediation, or supervisory rating enhancement projects.
• Certifications such as CISA, CFA, CIA will be a plus
• Working experience as a Risk and Compliance Manager with any of the top big 5 commercial banks in Zambia will be a plus
• Proficient in BFSA, FIC act and Data Protection act, with the ability to independently interpret regulatory documents.
• Capable of identifying operational risks, diagnosing compliance gaps, and designing remediation plans.
• Proven ability to work in a fast-paced decision-making culture of microfinance institutions.
• Must be a member of ZICA, IIA & Information System Audit and Control Association

QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION

• Draft new and update existing risk and compliance policies so that they match industry standards.
• Design, implement, and continuously optimize compliance management infrastructure and processes aligned with regulatory requirements, covering core areas including credit, AML, and consumer protection.
• Perform risk assessments and establish the organization’s tolerance for risk.
• Identify procedural gaps, assess compliance risk areas, and recommend mitigation measures.
• Conduct regular reviews to ensure compliance procedures are followed across the organization.
• Maintain records of compliance practices
• Ensure adherence to internal compliance frameworks, operational manuals, and standard procedures.
• Ensure end-to-end business operations comply with the latest policies of the Bank of Zambia (BOZ) and other relevant authorities
• Prepare documentation for statutory, internal, and external audits; manage audit queries.
• Conduct environmental reviews to ensure the company meets environmental requirements.
• Participating in the development of the functions strategy; researching and advising on updates in industry practices, policies, and risk awareness.
• Review current risk and compliance policies and procedures to identify areas of improvement.
• Serve as primary regulatory contact, leading responses to examinations, inquiries, and on-site inspections to ensure prompt resolution and closed-loop issue management.
• Monitor and analyze financial regulatory developments to anticipate compliance risks and develop contingency plans.
• Keep abreast with external events which could have a negative impact on the organisation and advise the African Head with appropriate control measure
• Spearhead identification, assessment, and monitoring of operational, legal, and reputational risks, establishing early-warning mechanisms.
• Drive digital transformation of compliance and risk control tools to enhance efficiency in microfinance scenarios.
• Conduct internal awareness programs for teams on new or revised compliance requirements.

• Excellent Communication Skills
• Strong computer and research skills;
• Analytical, creativity and problem-solving skills
• Attention to detail and focused
• Excellent presentation skills
• Familiarity with industry compliance standards and regulations
• Risk Assessment and financial analysis skills
• Exceptional team and cross-departmental coordination skills
• Innovative thinker
• Strong risk sensitivity and professional ethics.

• Bachelor’s degree or higher in Law, Finance, Risk Management, or related fields.
• Master’s degree in any of the above fields is preferred.
• Must have a minimum of 5-7 years of experience in compliance, risk management, audit, or internal control, gained either through in-house roles or external consulting, with at least 1-2 years at senior management
• Must have proven Risk and Compliance experience in banking or microfinance institutions (e.g., micro-lending, fintech)
• Proven involvement in financial regulatory inspections, compliance remediation, or supervisory rating enhancement projects.
• Certifications such as CISA, CFA, CIA will be a plus
• Working experience as a Risk and Compliance Manager with any of the top big 5 commercial banks in Zambia will be a plus
• Proficient in BFSA, FIC act and Data Protection act, with the ability to independently interpret regulatory documents.
• Capable of identifying operational risks, diagnosing compliance gaps, and designing remediation plans.
• Proven ability to work in a fast-paced decision-making culture of microfinance institutions.
• Must be a member of ZICA, IIA & Information System Audit and Control Association