At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Overall Job Purpose:

As a key member of the TSF & Services team and reporting into the Process Superintendent TSF & Services:

Shift Supervisor is accountable for the effective and efficient field operation of ETP management and lime mixing / dosing to maximise production and minimise costs, while ensuring operational sustainability.

Environmental control and monitoring functions at remote positions with addition of bulk lime, control of water flows to accurately control and monitor pH.

Ensure compliance to environmental, hence a strong commitment to the environment.

The role also has oversight responsibility for 24/7 reagent mixing, dosing and control at the Production Plant during dry season.

Direct accountability for performance of all field operators.

The role has a focus on minute-hourly-daily basis.

Specific Job Responsibility:

• The role has field equipment, mobile equipment and operations personnel accountability.
• The role will support the 24/7 equipment and personnel assigned to the operation.
• Understand and execute accountabilities of legal appointment under Zambian Mining Regulations.
• Maintain safety of self, subordinates and others, always ensuring the “buddy” system is used when in the field.
• Ensure strict compliance to HSE standards.
• Ensure all incidents are reported promptly and conduct follow-up investigations.
• Maintain a very high standard of plant housekeeping.
• Oversee real-time operations to deliver and exceed the KPI’s of water mass balance, lime mixing / dosing, effective pH control, and routine work compliance.
• Ensure all routine tasks, including field check-sheets and equipment inspections are conducted in a timely and accurate manner.
• Execute the daily operating instructions of the Production Coordinator TSF & Services, and the Senior Metallurgist.

Job Specific Competencies:

• Work collaboratively with the Shift Supervisors TSF & Services and the Shift Senior Supervisors, respecting that role’s functional leadership of the Supervisor.
• Conduct timely, documented and accurate shift handovers – reporting performance KPI’s, tasks performed, equipment status and focus items.
• Diagnose plant defects and ensure they are immediately addressed.
• Liaise with Services Control Room Operators, Services Shift Supervisor, Shift Senior Supervisor and Day Supervisor Reagents to deliver section requirements in the context of the whole plant.
• Identify and immediately escalate to the Shift Senior Supervisor and Shift Maintenance Supervisor equipment that requires correction.
• Support maintenance in the delivery of their tasks.
• Provide timely and accurate permitting and access to maintenance and projects.
• Ensure team members only conduct activities for which they are trained, competent and authorised to do.
• Continuously track the attendance, location and activity of all team members.
• Manage team manning levels to deliver operational requirements and instructions.
• Manage team member training and coaching to ensure required competencies and behaviours.
• Immediately address substandard behaviours and performance of team members.
• Control and reduce operational costs.
• Perform any other duties as assigned by the Superintendent TSF & Services.
• Assist Senior Supervisors in their duties and be able to cover those duties when required.

Key Job Attributes:

• Commitment to SHE performance.
• Strong drive to maximise safe production with good understanding of drivers.
• Personal sense of equipment ownership and accountability.
• Ability to and passion for leading and supervising people.
• Ability to task assign, follow up and manage.
• Ability to build working relations and coordinate different operating disciplines.
• Ability to work and manage problems/actions across the timeframe of one shift.
• Possess ability to analyse and understand metallurgical & equipment information.
• Good verbal and written communication skills.
• Persistent, diligent and thorough in approach.
• Be enthusiastic and pro-active in manner
• Firm and fair in managing team members.

Experience required to perform in this job:

• A minimum of 5 years of direct experience in operational roles of reagent circuits.
• A minimum of 2 years’ experience at a Supervisory level.
• Significant experience in a large, complex base metals processing plant(s).
• Copper concentrator experience highly regarded.
• Computer proficiency (MS Office).

• Effective and efficient field operation of ETP management and lime mixing / dosing to maximise production and minimise costs, while ensuring operational sustainability.
• Environmental control and monitoring functions at remote positions with addition of bulk lime, control of water flows to accurately control and monitor pH.
• Oversight responsibility for 24/7 reagent mixing, dosing and control at the Production Plant during dry season.
• Direct accountability for performance of all field operators.
• Field equipment, mobile equipment and operations personnel accountability.
• Support the 24/7 equipment and personnel assigned to the operation.
• Understand and execute accountabilities of legal appointment under Zambian Mining Regulations.
• Maintain safety of self, subordinates and others, always ensuring the “buddy” system is used when in the field.
• Ensure strict compliance to HSE standards.
• Ensure all incidents are reported promptly and conduct follow-up investigations.
• Maintain a very high standard of plant housekeeping.
• Oversee real-time operations to deliver and exceed the KPI’s of water mass balance, lime mixing / dosing, effective pH control, and routine work compliance.
• Ensure all routine tasks, including field check-sheets and equipment inspections are conducted in a timely and accurate manner.
• Execute the daily operating instructions of the Production Coordinator TSF & Services, and the Senior Metallurgist.
• Work collaboratively with the Shift Supervisors TSF & Services and the Shift Senior Supervisors.
• Conduct timely, documented and accurate shift handovers – reporting performance KPI’s, tasks performed, equipment status and focus items.
• Diagnose plant defects and ensure they are immediately addressed.
• Liaise with Services Control Room Operators, Services Shift Supervisor, Shift Senior Supervisor and Day Supervisor Reagents to deliver section requirements in the context of the whole plant.
• Identify and immediately escalate to the Shift Senior Supervisor and Shift Maintenance Supervisor equipment that requires correction.
• Support maintenance in the delivery of their tasks.
• Provide timely and accurate permitting and access to maintenance and projects.
• Ensure team members only conduct activities for which they are trained, competent and authorised to do.
• Continuously track the attendance, location and activity of all team members.
• Manage team manning levels to deliver operational requirements and instructions.
• Manage team member training and coaching to ensure required competencies and behaviours.
• Immediately address substandard behaviours and performance of team members.
• Control and reduce operational costs.
• Perform any other duties as assigned by the Superintendent TSF & Services.
• Assist Senior Supervisors in their duties and be able to cover those duties when required.

• Ability to analyse and understand metallurgical & equipment information.
• Good verbal and written communication skills.
• Persistent, diligent and thorough in approach.
• Enthusiastic and pro-active manner.
• Firm and fair in managing team members.
• Computer proficiency (MS Office).

• A minimum of 5 years of direct experience in operational roles of reagent circuits.
• A minimum of 2 years’ experience at a Supervisory level.
• Significant experience in a large, complex base metals processing plant(s).
• Copper concentrator experience highly regarded.