About the Role – Administration Assistant Jobs in Kitwe

The Administration Assistant will play a vital role in ensuring the smooth running of daily branch activities. This includes managing reception services, handling customer enquiries, processing payments, and supporting procurement and petty cash administration. The successful candidate will work closely with the branch team to maintain accurate financial records and provide efficient administrative support.

Key Responsibilities

• Manage the reception area, welcoming clients and visitors with professionalism
• Receive and direct incoming calls and enquiries appropriately
• Process payments, issue receipts, and maintain accurate records of transactions
• Prepare daily banking deposits and reports, ensuring timely banking of collections
• Maintain and file banking documentation such as deposit slips and receipts
• Administer petty cash in line with established procedures and prepare related reports
• Support procurement activities by obtaining supplier quotations and preparing purchase documents
• Monitor and maintain adequate stock levels of stationery and office supplies
• Receive invoices and utility bills, preparing documentation for payment processing
• Manage incoming and outgoing mail, ensuring proper recording and distribution
• Maintain organized filing and administrative records for easy retrieval
• Provide general administrative assistance to support daily branch operations

Qualifications and Experience

• Diploma or Degree in Accounting, Finance, Business Administration, Commerce, or related field, with ZAQA certification
• Proven experience in finance/accounts and administration, including cashiering, receipting, banking, and petty cash management
• Previous front office, reception, or customer-facing experience is advantageous
• Proficiency in Microsoft Excel and Word
• Strong numerical ability with keen attention to detail
• Excellent interpersonal and communication skills
• High integrity, accuracy, and accountability, especially when handling cash and financial records
• Ability to organize work effectively and operate with minimal supervision

• Manage the reception area, welcoming clients and visitors with professionalism
• Receive and direct incoming calls and enquiries appropriately
• Process payments, issue receipts, and maintain accurate records of transactions
• Prepare daily banking deposits and reports, ensuring timely banking of collections
• Maintain and file banking documentation such as deposit slips and receipts
• Administer petty cash in line with established procedures and prepare related reports
• Support procurement activities by obtaining supplier quotations and preparing purchase documents
• Monitor and maintain adequate stock levels of stationery and office supplies
• Receive invoices and utility bills, preparing documentation for payment processing
• Manage incoming and outgoing mail, ensuring proper recording and distribution
• Maintain organized filing and administrative records for easy retrieval
• Provide general administrative assistance to support daily branch operations

• Proficiency in Microsoft Excel and Word
• Strong numerical ability with keen attention to detail
• Excellent interpersonal and communication skills
• High integrity, accuracy, and accountability
• Ability to organize work effectively and operate with minimal supervision

• Diploma or Degree in Accounting, Finance, Business Administration, Commerce, or related field, with ZAQA certification
• Proven experience in finance/accounts and administration, including cashiering, receipting, banking, and petty cash management
• Previous front office, reception, or customer-facing experience is advantageous