Introduction

We are looking for an experienced Area Manager that will be responsible for overseeing multiple retail furniture stores within a designated area. They will be responsible for ensuring that all stores meet sales targets, maintain high levels of customer satisfaction, and adhere to company policies and procedures. The Area Manager will also be tasked with recruiting, training, and managing Branch managers and sales staff to ensure a high level of performance and teamwork.

Description

Ensure profitability in their Area of responsibility through daily planning, leading, controlling and organizing of all resources while driving superior customer service and a shopping environment that drives sales through all Branch mangers.

Key duties

• Develop and implement sales strategies to drive revenue growth and meet sales targets
• Monitor store performance and financial metrics to identify areas for improvement and develop action plans to address any issues
• Conduct regular branch visits and check lists to ensure adherence to company standards and provide support and guidance to Branch managers
• Recruit, train, and develop Branch managers and sales staff to cultivate a high-performing team
• Conduct performance evaluations and provide feedback and coaching to Branch managers and sales staff
• Monitor customer feedback and satisfaction levels to identify trends and make necessary improvements
• Collaborate with other departments, such as marketing and merchandising, to align strategies and initiatives across branches
• Effectively manage inventory levels and ensure that merchandise is displayed in an appealing and organized manner
• Monitor and enforce compliance with all company policies and procedures, including but not limited to safety, security, and operational guidelines
• Effective teamwork and self-management

Minimum requirements

• Grade 12
• Minimum of 5 years of experience in retail management, with at least 2 years of experience in furniture retail
• Proven track record of driving sales and achieving targets in a retail environment
• Valid drivers license

Competencies

• Strong leadership and communication skills
• Excellent organizational and time management skills
• Ability to analyze data and make informed business decisions
• People management
• Courage and confidence
• Judgement and decision making
• Drive and energy
• Resilience
• Customer centricity
• Knowledge of industry trends and best practices
• Proficiency in Microsoft Office and other relevant software applications
• Availability to travel to branch locations within the designated area as needed

• Develop and implement sales strategies to drive revenue growth and meet sales targets
• Monitor store performance and financial metrics to identify areas for improvement and develop action plans to address any issues
• Conduct regular branch visits and check lists to ensure adherence to company standards and provide support and guidance to Branch managers
• Recruit, train, and develop Branch managers and sales staff to cultivate a high-performing team
• Conduct performance evaluations and provide feedback and coaching to Branch managers and sales staff
• Monitor customer feedback and satisfaction levels to identify trends and make necessary improvements
• Collaborate with other departments, such as marketing and merchandising, to align strategies and initiatives across branches
• Effectively manage inventory levels and ensure that merchandise is displayed in an appealing and organized manner
• Monitor and enforce compliance with all company policies and procedures, including but not limited to safety, security, and operational guidelines
• Effective teamwork and self-management

• Strong leadership and communication skills
• Excellent organizational and time management skills
• Ability to analyze data and make informed business decisions
• People management
• Courage and confidence
• Judgement and decision making
• Drive and energy
• Resilience
• Customer centricity
• Knowledge of industry trends and best practices
• Proficiency in Microsoft Office and other relevant software applications
• Availability to travel to branch locations within the designated area as needed

• Grade 12
• Minimum of 5 years of experience in retail management, with at least 2 years of experience in furniture retail
• Proven track record of driving sales and achieving targets in a retail environment
• Valid drivers license